Customer Service Representative - State Farm Agent Team Member

Responsive recruiter

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:I opened my agency on September 1, 2023, and since then our team has grown to four employees plus myself. We're all committed to building something exciting, supportive, and high-performing. We offer a stocked breakroom full of snacks, group life insurance, three weeks of paid vacation each year, unlimited commissions, bonus incentives tied to sales promotions, strong work-life balance, and reimbursement for licensing costs.

Our office is very active in the community through Habitat for Humanity, where we participate in build days twice a year, and we prioritize ongoing education and advancement opportunities so our team can continue to grow.

Our culture is truly work-hard, play-hard - we get things done, we have fun doing it, and we support one another along the way. If you're motivated, upbeat, and excited to grow your career in a positive environment where effort is rewarded, you'll feel right at home here.

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Kat Stevenson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $40,000.00 - $55,000.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Fort Lauderdale, FL and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.