Hotel Room Inspector-Hampton Inn - Biloxi / Ocean Springs, MS

Room Inspector

The Room Inspector plays a vital role in ensuring that guest rooms and public areas consistently meet Hilton brand standards for cleanliness, appearance, and overall guest readiness. This individual conducts thorough inspections, supports and coaches housekeeping staff, and helps deliver an exceptional guest experience.

Key Responsibilities

• Inspect guest rooms and public areas to ensure cleanliness, presentation, and compliance with Hilton brand standards.
• Report and follow up on any deficiencies, including maintenance issues, linens, amenities, or housekeeping standards.
• Provide support, coaching, and feedback to Room Attendants to enhance quality, efficiency, and consistency.
• Communicate daily room assignments and updates to the Housekeeping Manager.
• Verify proper stocking of housekeeping carts and supply closets.
• Assist with training new housekeeping staff on inspection standards and cleaning procedures.
• Coordinate with Maintenance and Front Desk to ensure timely updates on room status.
• Uphold all health, safety, and sanitation standards in compliance with regulatory requirements.
• Respond professionally and promptly to guest service requests encountered during inspections.
• Perform additional duties as assigned by management to support housekeeping operations.

Qualifications

Physical Requirements

Appearance & Attendance Standards

Benefits