SERVICE TECHNICIANS (Master Preferred)

Job Description

Job Description

Eastern Nissan Of Whitemarsh & Hyundai Of Dundalk

Master Automotive Technician - Summary

Functions as a skilled-level technician who can perform diagnoses and repairs in all areas, in addition to being specialized areas of repair and who has previously worked as a B-Class general service technician.

Master Automotive Technician - Essential Duties

• Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
• Diagnoses cause of any malfunction and performs repair.
• Communicates with parts department to obtain needed parts.
• Saves and tags parts of the job if under warranty or if requested by the customer.
• Examines assigned vehicle to determine if further safety or service work is required or recommended.
• Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
• Documents all work performed and recommended on the repair order.
• Road tests vehicles when required or refers to the test technician.
• Participates in manufacturer-sponsored training programs, schools and events.
• Keeps abreast of manufacturer technical bulletins.
• Supervises work of any apprentice technicians as assigned.
• Reports machinery defects or malfunctions to supervisor.
• Ensures that customers' cars are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle.
• Keeps shop area neat and clean.
• Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as they were received.
• Understands, keeps abreast of and complies with federal, state and local regulations, such as hazardous waste disposal, OSHA Right-to-Know etc.
• Operates all tools and equipment in a safe manner.
• Reports any safety issues immediately to management.
• Other tasks as assigned.

Marginal Duties

[If applicable.]

Supervisory Responsibilities

[If applicable.]

Master Automotive Technician - Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Master Automotive Technician - Education and / or Experience

Master Automotive Technician - Language Skills

Master Automotive Technician - Mathematical Skills

Master Automotive Technician - Reasoning Ability

Master Automotive Technician - Certificates, Licenses, Registrations

Automotive Service Excellence (ASE) Certifications

I-CAR Certificate of Advanced Training

Master Automotive Technician - Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Master Automotive Technician - Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.