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Operations Manager
Operations ManagerCollege Hunks Hauling Junk & Moving • Minneapolis, MN, US
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Operations Manager

Operations Manager

College Hunks Hauling Junk & Moving • Minneapolis, MN, US
30+ days ago
Job type
  • Full-time
Job description

Operations Manager

Company Overview

Company Mission : To live our four core values of Building Leaders; Always Branding; Listen to Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service).

Company Vision : To be the largest, most popular employer of a collegiate workforce and a Launchpad of business ownership, bringing back the American Dream to college students and their parents.

Core Values :

  • Building Leaders
  • Listen, fulfill and delight
  • Always Branding
  • Create a Fun Enthusiastic Team Environment

Job Summary

We are seeking a driven individual that is motivated by client satisfaction and continued success. College Hunks Franchising is looking for a dynamic individual to fill our Operations Manager role. The ideal candidate will embody College Hunks Core Values and deliver world-class customer service and continue to build a strong company culture.

Responsibilities

  • 100% client amazement and loyalty
  • Interact with clients in a friendly and professional manner at all times creating a memorable experience and repeat business.
  • Business Operations Safety and truck safety
  • Establish value and price appropriately so the client understands the value they received for the price they were charged.
  • Managing P & L and annual budgets
  • Utilize systematic hiring and training process.
  • Conduct client estimates for Moving and Junk Removal services as needed.
  • Manage staff scheduling.
  • Boost team member awareness of company mission and vision to be measured by achieving team member goals.
  • Run franchise operations to ensure revenue and profitability targets are met.
  • Work closely with Franchise Partner to implement and build new systems and processes.
  • On occasion perform junk removal jobs and moving services as well as supervise a team of truck team members. Must be strong and in good physical condition.
  • Oversee employee training in areas such as sales, logistics, operations, marketing, customer service, profitability, and safety.
  • Attend periodic learning and training events.
  • Produce and review operational reports to make operational decisions.
  • Execute monthly marketing plans.
  • Energize and perform day-to-day management of moving and junk hauling operations.
  • Qualifications

    Required Education & Experience :

  • Bachelor's Degree in Business Management preferred or equivalent / relevant on the job experience.
  • 3 years' experience managing a service industry operation preferred
  • Sales, Marketing and Operations / Systems Management.
  • Confident and proactive communicator; must be able to manage positive relationships with clients and team members
  • Must be extremely reliable, punctual and detail-oriented.
  • Must be safety and liability conscious.
  • Must be excellent at multi-tasking.
  • Strong written, verbal and presentation communication skills.
  • Exceptional interpersonal skills and the ability to work positively / effectively with people at all levels.
  • Construction background and experience with basic power tools preferred.
  • Thrive in a fast-paced and growing industry.
  • Preferred Experience :

  • 3 years' experience managing junk or moving company operating location
  • E.O.E. - Benefits include a competitive starting salary, medical offered, quarterly profit share, performance-based incentives, and the opportunity to work in a Fun, Enthusiastic Team environment! Profit-sharing program to be implemented in the near future as the business continues to grow!

    Benefits / Perks

  • Team environment
  • If you want to be part of a growing company that focuses on helping you grow as an individual with a flexible work schedule, a relaxing work setting and the opportunity to advance quickly we want to hear from you.
  • Veterans are highly encouraged to apply.

    Compensation : 40,000-55,000

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    Operation Manager • Minneapolis, MN, US

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