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Front Desk Coordinator - Monterey, CA

Front Desk Coordinator - Monterey, CA

The Joint ChiropracticMonterey, CA, US
30+ days ago
Job type
  • Full-time
  • Part-time
  • Quick Apply
Job description

Job Title :

  • Wellness Coordinator - Full Time Monday - Friday 10am - 7pm, Weekends 10am - 5pm Pay Range : $19.00 - $25.00 per hour (depending on experience) + BONUS Potential Medical & PTO
  • Urgently Hiring
  • About The Joint Chiropractic : At The Joint Chiropractic, our mission is to improve the quality of life through routine and affordable chiropractic care.
  • We are revolutionizing chiropractic care nationwide and proudly stand as the largest provider of non-insurance, self-pay chiropractic healthcare in the United States.
  • With a network of modern, consumer-friendly clinics and highly skilled Doctors of Chiropractic, we deliver the highest standard of care while making chiropractic services accessible to all.
  • Our primary focus is on helping our patients achieve better health through consistent maintenance and preventative care.

The Opportunity :

  • We are seeking enthusiastic, results-driven Wellness Coordinator to join our team at The Joint Chiropractic.
  • In this part-time role, you will be the first point of contact for patients, delivering excellent customer service and playing an essential role in driving sales for our memberships and treatment packages.
  • You’ll actively promote and sell our wellness plans, helping new and existing patients continue their chiropractic care with us at the most affordable rates available.
  • As a Wellness Coordinator, your role goes beyond managing patient intake and completing administrative tasks.
  • You'll have the opportunity to use your sales skills to convert inquiries into long-term patients, all while educating them on the tremendous benefits of routine chiropractic care.

    • Key Responsibilities :

  • Sales & Membership Conversion : Actively promote and sell The Joint Chiropractic’s Wellness Plans and Visit Packages to new and existing patients, aligning them with the treatment plans recommended by our chiropractors.
  • Use persuasive sales skills to educate and convert patients to our affordable membership options and treatment packages.
  • Achieve individual sales goals by proactively engaging with patients and offering them personalized care options.

    • Customer Service & Patient Engagement :

  • Greet patients with enthusiasm, ensuring they feel welcome and appreciated from the moment they arrive.
  • Build rapport and establish lasting relationships with patients, making them feel at home at every visit.
  • Share your personal chiropractic experience and success stories to educate patients on the long-term benefits of chiropractic care.

    • Clinic Operations & Organization :

  • Maintain a clean and organized clinic, ensuring that inventory is stocked, and the workplace is ready for patients.
  • Manage the patient flow through the clinic, ensuring a smooth and efficient experience for every visitor.
  • Handle transactions using point of sale (POS) software, keeping patient accounts up-to-date and accurate.

    • Administrative Support :

  • Assist patients in completing necessary paperwork and ensure all forms are processed correctly.
  • Manage incoming calls, answering questions, and scheduling appointments as needed.
  • Maintain patient records with attention to detail, ensuring confidentiality and accuracy.

    • Teamwork & Marketing :

  • Participate in marketing and sales initiatives designed to attract new patients to the clinic.
  • Collaborate with your team to achieve clinic sales goals, contribute to a positive work environment, and help grow the business.

    • Qualifications :

  • Bilingual preferred.
  • Minimum 1 year of experience in a sales or customer-facing role, preferably in a high-paced retail or healthcare environment.
  • High school diploma or equivalent (Associate’s degree or higher preferred).
  • Positive, upbeat attitude with a passion for helping others and driving sales.
  • Strong sales abilities, confident in presenting and closing memberships and service packages.
  • Willingness to learn, grow, and contribute to a high-performing sales culture.
  • Ability to work weekends and evenings as needed.
  • Proficient with office equipment (computer, scanner, fax, phone system) and Microsoft Office.
  • Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment.
  • Ability to lift up to 50 pounds.
  • Previous office management or marketing experience a plus.
  • Why Join Us?
  • Competitive pay with performance-based incentives.
  • Work in a positive, team-oriented environment focused on wellness and customer satisfaction.
  • Opportunities for career advancement and growth.
  • Be part of a nationwide movement to make chiropractic care accessible and affordable to all.
  • If you’re ready to take your sales skills to the next level while making a positive impact on patients' health, we’d love to hear from you!
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    Front Desk Coordinator • Monterey, CA, US

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