Healthcare Provider Account Manager

Health Care Provider Account Manager

The Health Care Provider Account Manager is responsible for driving territory growth and profitability through providing service and the resolution of issues in support of several sales territories; the HCP Account Manager has call point ownership of accounts within their assigned geography; partnering with specialty account executives will assist in upselling testing in various physician segments.

This is a field based sales role within Midtown Manhattan.

Pay Range : $67,500 112,000 / annually

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include :

Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours

Best-in-class well-being programs

Annual, no-cost health assessment program Blueprint for Wellness

Healthyminds mental health program

Vacation and Health / Flex Time

6 Holidays plus 1 "MyDay" off

FinFit financial coaching and services

401(k) pre-tax and / or Roth IRA with company match up to 5% after 12 months of service

Employee stock purchase plan

Life and disability insurance, plus buy-up option

Flexible Spending Accounts

Annual incentive plans

Matching gifts program

Education assistance through MyQuest for Education

Career advancement opportunities and so much more!

Responsibilities

Manage accounts through ongoing business reviews of service, logistics and supplies to identify customer needs.

Drive sales growth in existing key accounts through targeting new sales opportunities and identifying and closing potential leakage opportunities.

Ensure customer retention by maintaining relationships with current accounts and managing ~$10M book of business.

Drive growth in their assigned Key Accounts.

Prepare and present Customer Business Reviews.

Identification and pursuit of up-selling and cross-selling opportunities "Specialty" Account Executives and Sales Director.

Partner with specialty account executives on complex clinical discussions.

Partner with Customer Solutions Group to facilitate, prioritize and resolve customer service issues.

Escalate service issue non-resolution as appropriate.

Leverage all tools and resources (including data, SFDC, target lists; Marketing Department, Laboratory resources, and regional resources as needed).

Provide continuing education to the customer on new technologies and laboratory testing.

Ensure compliance with company polices and government regulations.

Follow up communications with Sales Director, Specialty Account Executives and customers _OR_ Internal / External Customers.

Qualifications

Required Work Experience :

Three years of experience in sales with account ownership.

Knowledge :

Knowledge of Healthcare Industry and general economics of business.

Ability to develop and sustain strong customer relationships, strong planning and organizational skills.

Excellent oral and written communication and presentation skills.

Solid PC skill including Microsoft Software.

Education :

Bachelor's Degree Required

About the Team

Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer : Race / Color / Sex / Sexual Orientation / Gender Identity / Religion / National Origin / Disability / Vets or any other legally protected status.