Quality Systems Manager

DUTIES AND RESPONSIBILITIES

• All team members must embody the company mission to provide protection for people, property, and the environment in all aspects of their job.
• Management and Administration of the company’s Quality Management System.
• Analyze data and other feedback to make recommendations for continuous improvement to the Quality system. Communicate with Division and Corporate management and personnel in both the reporting and facilitation of activities.
• Coordinate and conduct Internal and External Audits at each facility including required reports and related documentation.
• Create and update Quality documentation as required for changes in the business, changes in ISO standards or continuous improvement initiatives.
• Drive Quality Improvement initiatives, monitor and report on Quality objectives.
• Monitor and report on incidents, continuous improvement suggestions and non-conformance reports.
• Includes follow-up to ensure preventive and corrective actions have been accomplished.
• Develop professional training programs for internal needs.
• Training programs will be created for both existing and new associates.
• Train and develop personnel supporting the Quality systems.
• Responsible for the overall inspection, measuring and test equipment program.
• Manage Special Projects current and projects to be assigned.
• Support and develop associates that report to this role.
• Responsible for conforming to and ensuring Associates are knowledgeable and conforming to the company’s Quality system.
• Conform to company’s safety program and initiatives.
• Supervision of associates reporting to this role.
• Will be responsible for controlling costs with prescribed budgets.
• Other duties as assigned.

MINIMUM EDUCATION AND / OR EXPERIENCE

• Post secondary education in related technical or business field.
• Minimum one year experience with ISO 9001 Quality systems and / or formal training.
• Experience in either the Fire Protection industry or Safety distribution business is a plus.

KNOWLEDGE, SKILLS AND ABILITIES

• Ability to work effectively with associates.
• Ability to communicate with Divisional and Corporate management and personnel in the reporting of other facilitation activities for which he / she has responsibility.
• Ability to develop personnel supporting this position.
• Ability to understand the technical aspects of the product lines and applications as necessary.
• Understanding of ISO 9001 standard and ORR’s Quality systems.
• Other knowledge, skills and abilities include : mechanical aptitude, word processing skills, computer aptitude, interpersonal skills, organization skills, communication skills, cost accounting budgeting skills, customer service skills.
• Strong written and verbal communication skills.
• Must have sufficient skills to understand basic accounting and finance principles.
• Work requires the application of theories and principles of a technological or professional field to the full range of problems and issues characteristic of the field.
• Work requires judgement, analytical ability, and creativity in investigating moderately complex problems or situations, analyzing information and recommending solutions.
• Requires a Driver’s License.

Work Environment / Physical Demands

• Typically work environment is in the office setting or remote.
• Travel to branch offices at times required.
• Occasionally will be required to work in the field to visit customer’s facilities.
• Occasional exposure to two or more of the following : Moderate heat, cold, moisture / wetness and air pollution.
• May involve exposure to light chemical substances such as cleaning solutions.
• This position visits various industrial facilities and may encounter areas containing industrial hazards.
• Position occasionally requires extended walking or standing, stooping or bending.
• Moderate lifting may be required.
• May be involved in field activities and encounter the need to climb ladders or be in awkward positions in accomplishing field activities.

Once you land this position, you’ll get to enjoy :

• Working for a company where the associates are viewed as the company’s greatest asset.
• Being part of something you can be proud of making a difference in the health and wellness of people and our planet.
• A growing company with a first-class reputation in our respective industries.
• A culture that is fun, family oriented and entrepreneurial.
• A company that offers a focus on work life balance and encouragement to make a big impact.
• A caring group of associates with a commitment to make the communities we work in better for all.
• Excellent benefits including 401(K), health, life, dental, tuition reimbursement and numerous perks such as training and development.

Equal Opportunity Employer / Veterans / Disabled