Benefits Navigator II

Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities .

Salary / Hourly Rate : 22.00 - 23.00

The goal of a Benefits Navigator I, under guidance of experienced Benefits Navigators, is to assist disabled adults and children in applying for and obtaining Supplemental Security Income (SSI) and / or Social Security Disability Insurance (SSDI) utilizing the SOAR (SSI / SSDI Outreach Access and Recovery) model. Applying all SOAR methodologies from eligibility screening through claim decision; working closely with claimants, internal staff, Social Security Administration (SSA), and Disability Determination Services (DDS). Providing referrals to programs and services that will increase wellbeing, provide appropriate support and treatment such as long-term care and Health First Colorado (Medicaid).

Primary Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

• Assist in SSI / SSDI benefit acquisition as appropriate utilizing SOAR model principles including screening review, application assistance including completion of all required forms needed on the claim, writing, and submitting medical summary report (MSR), representation on the claim when appropriate, and quality review of all applicable documentation and processes.
• Manage an ongoing caseload of initial and first reconsideration claims.
• Request and maintain medical, physiological, school, work records in compliance with HIPPA and confidentiality statutes, regulations, and rules. Read and interpret medical, mental health, and educational records with attention to detail for tests and verbiage that are significant for Social Security Disability eligibility.
• Maintain regular contact with participants at least monthly, responding promptly to participants.
• Collaborate with the referring case manager / navigator to connect participants to services and resource acquisition including but not limited to SNAP, TANF, Medicaid, Medicare, and Long-Term Care Medicaid or Aid to Needy Disabled (AND) or Old Age Pension (OAP) as appropriate.

Additional Responsibilities

Qualifications : Education, Experience, and Certification(s)

Knowledge, Skills, and Abilities

Safety and Health Responsibilities

ServiceSource is committed to providing and maintaining a safe, secure and healthy work environment for all employees, persons-served, volunteers and visitors. As part of this commitment, ServiceSource has developed safety, security and occupational health policies, practices, guides and standards. With this understanding, all employees are required to :

Supervision Received

Close Supervision : The incumbent is assigned duties according to specified procedure and receives detailed instructions. Work is checked frequently.

Supervision : The incumbent performs a variety of routine work within established policies and procedures and receives detailed instructions on new projects and assignments.

General Supervision : The incumbent normally receives little instruction on day-to-day work and receives general instructions on new assignments.

Direction : This incumbent establishes methods and procedures for attaining specific goals and objectives and receives guidance in terms of broad goals. Only the final results of work are typically reviewed.

General Direction : The incumbent exercises wide latitude in determining objectives and approaches to critical assignments.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functi

ons of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to sit, talk, and hear. The employee will need to walk within an office setting. The employee may occasionally lift or move office products and supplies, up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While in the ServiceSource office setting, the work environment is usually quiet. While visiting employer worksites in the community, noise level and weather / temperature conditions may vary.

What We Offer - for Benefit Eligible Employees May Include :

Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features :

Health coverage for you and your family through Medical, Dental, and Vision plans.

Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.

A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.

Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.

To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.

A generous paid time-off program in which the benefits increase based on your tenure with the company.

We are an Equal Employment Opportunity Employer, making employment decisions without regard to a person's race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.

PAY TRANSPARENCY POLICY STATEMENT :

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information