Hospice Patient Care RN Manager

Overview :

Advance Hospice Care. Lead Clinical Excellence. Inspire Compassionate Teams.

We are seeking a dedicated Patient Care Manager to join our hospice team. Reporting directly to the Executive Director or Administrator, you will oversee patient care activities to ensure the delivery of high-quality, compliant hospice services. This leadership role involves managing clinical operations, coordinating care, and developing staff to uphold the highest standards of patient care and regulatory compliance.

As a Hospice Patient Care Manager, You Will :

O versee and direct patient care services to ensure the delivery of high-quality hospice care

M anage visit scheduling, including reassigned, missed, declined, or rescheduled visits—making decisions based on clinical judgment and priority

T riage incoming phone referrals and medical concerns in a timely, compassionate, and professional manner

L ead or facilitate Interdisciplinary Group (IDG) meetings, including presenting patient updates, reviewing charts, coordinating care plans, and documenting minutes

S erve as a mentor, trainer, and clinical support to associates, supporting development, performance, and compliance

E nsure all care delivery meets federal, state, and local regulatory standards, as well as company policies and procedures

S upport performance improvement initiatives, quality assessments, and operational efficiencies within your location

About You :

Qualifications – What You’ll Bring :

Current RN license in the state of employment

Graduate of an accredited nursing program

Minimum of 3 years of direct patient care experience, including 2 years in a hospice or home-based care setting

Demonstrated ability to apply hospice principles, industry standards, and regulatory compliance (Medicare, Medicaid, JCAHO, ACHC)

Knowledge and compassion for terminally ill patients and their families

Ability to lead a diverse care team while adapting to the emotional and clinical needs of patients from various backgrounds

Strong interpersonal, organizational, and leadership skills

Competency in clinical documentation and technology systems

Preferred Qualifications (Not Required) :

Bachelor of Science in Nursing (BSN)

Previous leadership, team management, or supervisory experience in hospice or home health

Familiarity with EMR systems and telehealth platforms

Certification in Hospice and Palliative Nursing (CHPN)

We Offer :

Benefits for All Associates (Full-Time, Part-Time & Per Diem) :

Competitive Pay

401(k) with Company Match

Career Advancement Opportunities

National & Local Recognition Programs

Teammate Assistance Fund

Additional Full-Time Benefits :

Medical, Dental, Vision Insurance

Mileage Reimbursement or Fleet Vehicle Program

Generous Paid Time Off + 7 Paid Holidays

Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)

Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)

Free Continuing Education Units (CEUs)

Company-paid Life & Long-Term Disability Insurance

Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Ready to Join a Team That Cares?

Apply today and help us lead the way in delivering hospice care that truly matters.

Legalese :

This is a safety-sensitive position

Employee must meet minimum requirements to be eligible for benefits

Where applicable, employee must meet state specific requirements

We are proud to be an EEO employer

We maintain a drug-free workplace

Location : Heartland Hospice Our Company :

At Heartland Hospice, part of Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.

Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.

Our nationwide reach is powered by a family of trusted brands that include :

Hospice care :

Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon

Palliative care :

Empatia Palliative Care, Emerald Coast Palliative Care

Home health care :

Heartland Home Health

Advanced illness management :

Illumia Health

With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.

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