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Join the esteemed team at Farmers Insurance - Carrie Lewis Agency, a leading provider of quality insurance products and excellent customer service. Based out of Norfolk, Virginia, we are growing our team and searching for a dedicated and enthusiastic Customer Service Representative. This role offers a unique opportunity to work in a dynamic environment where every day brings new challenges and opportunities to help clients secure their futures while helping them protect what matters most. We are seeking individuals who are passionate about building meaningful client relationships and delivering exceptional service.
Additionally, your role will include various administrative tasks, including, but not limited to assisting with processing incoming and outgoing mail, fax requests, trailing documents, onboarding and offboarding clients in a timely and professional manner, and providing direct administrative assistance to the agency owner and agents. Monthly, and at times semi-monthly, our agency participates in various events that all staff are required to attend.
This role includes room for growth into a Client Account Manager once Black Belt Status is achieved.
Hourly Base Salary + Commission + Bonus Opportunities
Commission Opportunities and Service Bonuses
Career Growth Opportunities
Paid Time Off (PTO)
Hands on Training
Paid Holiday Time Off
Mon-Fri Schedule
Customer Service Representative - Farmers Insurance - Carrie Lewis Agency • Norfolk, VA, US
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