Product Support Manager, Android Platforms

Product Support Manager, Android Platforms

Experience completing work as directed, and collaborating with teammates; developing knowledge of relevant concepts and processes. The application window will be open until at least October 30, 2025. This opportunity will remain online based on business needs which may be before or after the specified date. Note : By applying to this position you will have an opportunity to share your preferred working location from the following : Boulder, CO, USA; Atlanta, GA, USA.

Minimum qualifications :

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in product strategy, project / program management, consulting, or client facing roles.

Preferred qualifications :

About the Job

In gTech Users and Products (gUP), our mission is to advocate for Google's users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's diverse product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration, and more).

As a Product Support Manager (PSM) for Android Platforms, you will be passionate about helping billions of users at scale. You will enjoy both landing new features for our users and working on improving their experience with existing features so that they can get the most out of Android. You will drive solutions for problems affecting the Android user experience by leveraging your problem-solving, operational, and program management skills. You will work cross-functionally with other gUP teams to develop scalable support solutions while also influencing product strategy with product teams.

Google creates products and services that make the world a better place, and gTech's role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers' complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

The US base salary range for this full-time position is $89,000-$127,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.

Learn more about benefits at Google.

Responsibilities

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity / expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies : Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.