Transportation Associate - CDL Required

Job Description

Job Description

Buckner Retirement Services Community : Ventana by Buckner

Location : Dallas, TX - Onsite

Address : 8301 N Central Expy, Dallas, TX 75225

Shift : Monday - Friday 8am to 4 : 30 pm. Some weekends and holidays required.

Job Schedule : Full-Time

We are seeking a Transportation Associate to join our community who is committed to sharing our passion for serving residents and members in a Senior Living setting, providing excellent customer service and inspiring happiness through the transportation process Join our team and inspire happiness in the lives of others!

What you'll do :

• Answers phone in a warm and friendly manner when a guest calls to retrieve a car. Collects all the necessary information from the guest or nursing staff to ensure an accurate and safe transportation process.
• Provides transportation for residents and members to doctor's appointments and outings in Buckner owned and operated vehicles.
• Maintains accurate control of keys for parked cars.
• Handles all resident interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assists customers in all inquiries in connection with Buckner Senior Living.
• Must be able to drive manual transmission vehicles.
• The ability to stand during an entire work shift.
• Performs vehicle safety checks prior to engaging in any trip.
• Observes all state and federal laws while operating vehicles.
• Immediately notifies supervisor of any issues related to vehicles, need for vehicle maintenance and any situation that could potentially cause a safety hazard.
• Communicates with residents, family members, coworkers, guests, and others in a friendly and congenial manner consistent with Buckner service standards.
• Assists other designated staff as needed to provide assistance to residents and / or support facility operations.
• Observes and immediately verbally reports resident symptoms, reactions and changes which you believe could adversely affect the safety of residents. Provides written reports to appropriate leadership, as required.
• Maintains compliance with all Buckner policies, procedures and requirements. Maintains compliance with all federal and state laws.
• Maintains compliance with all agency regulatory guidelines and requirements.
• Maintains resident confidentiality and immediately reports any HIPAA violations to supervisor.
• Works successfully as part of a team and responsible for developing then maintaining strong working relationships with co-workers.
• Attends and participates in staff meetings and training as required.
• Performs general office tasks as required.
• Performs other assignments and duties as requested.

What you'll bring :

The above description reflects the details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

About Buckner Retirement Services :

Buckner Retirement Services comprises a network of senior living communities across Texas. As a not-for-profit, faith-based organization with over 60 years of experience, we're dedicated to providing exceptional care. Recognized as a Great Place to Work at all our locations, we offer rewarding opportunities for those passionate about working with seniors. If you're seeking a career in the senior living field, consider joining us at Buckner, where our purpose sets us apart. Buckner is an Equal Opportunity Employer.

The same way we treat our employees is how we treat all applicants – with respect. Buckner is an equal opportunity employer (EEO is the law). You will be treated fairly throughout our recruiting process and without regard to race, color, religion, ​age, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Buckner.