Aesthetic Patient Care CoordinatorRestorative Injectables • Denver, CO, US
Aesthetic Patient Care Coordinator
Restorative Injectables • Denver, CO, US
3 days ago
Job type
- Full-time
Job descriptionAccurately enter new patient information into the EMR system and ensure up-to-date information for returning patients Scheduling patients Manage provider calendars, prevent overbooking, and maintain waiting lists Invoice clients and rebook for ongoing services Perform all front desk duties : opening / closing office, checking patients in / out, answering calls, data entry, and payment collection Support providers with administrative tasks and coordination Collaborate with the Back Office / Operations Manager to streamline workflows Implement and maintain office systems, policies, and procedures to improve efficiency Monitor and report weekly retail inventory Track in-office supply usage via inventory software Order office and medical supplies weekly while minimizing costs Ensure accurate cost entry into software as orders arrive Process patient payments and maintain accurate daily financial ledgers Previous experience in a front desk, administrative healthcare, or aesthetics preferred Strong organizational and communication skills Ability to multitask and work effectively in a team environment Proficient in EMR systems and scheduling software must have a flexible schedule Hourly + Commission Employee Discounts on retail products and treatments Paid Time Off (PTO) for full-time employees Paid Sick Leave (in accordance with Colorado state law)
Job Description
Job Description
Key Responsibilities :
Patient Interaction & Communication
- Answer phone calls and address patient inquiries, concerns, and complaints
- Guide patients through treatment plans based on their concerns
- Send appointment confirmations and reminders
- Ensure timely follow-up with new patient leads and inquiries via our lead management platform
- Contact and email new patients 2 days prior to appointments; ensure paperwork is submitted 24 hours before scheduled time
Scheduling & Front Desk Operations
Administrative Support
Inventory Management
Financial Duties
Requirements :
Compensation & Benefits :
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Patient Care Coordinator • Denver, CO, US
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