Collections Paralegal
Department : Collections
Employment Type : Full Time
Location : Jacksonville, Florida
Description
At Jimerson Birr , we don't just manage cases - we drive results. We're looking for a Collections Paralegal who thrives on the challenge of recovery work, loves the thrill of negotiation, and knows how to turn "no" into "yes."
If you're energized by fast-moving work, motivated by measurable results, and confident in handling complex debtor interactions, this is the role for you. You'll have the autonomy to make decisions, the tools to dig deep, and the support of a team that values bold thinking and decisive action.
Key Responsibilities
What You'll Do
Own the Process :
- Manage pre-litigation and post-judgment collection cases from start to finish.
- Draft demand letters, settlement agreements, and payment schedules in compliance with applicable laws.
- Track and process payments, ensuring records are accurate, and clients stay informed.
Lead with Initiative :
Conduct skip tracing and investigative research to locate debtors and assets.Initiate contact, negotiate settlements, and develop payment plans that work.Partner with attorneys to create and execute strategic recovery plans.Deliver Results :
Keep your case pipeline moving and documented - every call, every payment, every win.Maintain compliance standards while maximizing recovery outcomes.Skills, Knowledge and Expertise
Minimum 3 years of experience as a litigation paralegal, preferably in collections, creditors' rights.Experience in collections, with a strong emphasis on first-party collections.Demonstrate a proven track record of successful debt collection, negotiation, and recovery through professional and ethical practices.Proficiency in legal software, case management systems, and court portals.Strong ownership and follow-through on tasks, with a proactive and organized approach.Demonstrated experience with skip tracing techniques, including the use of databases, public records, and investigative tools to locate debtors.Apply comprehensive knowledge of the Fair Debt Collection Practices Act (FDCPA) to ensure all collection activities are compliant with federal regulations and industry standards.Skilled in navigating structured environments and adhering to legal procedures.Professional communicator, capable of handling interactions with attorneys, clients, and difficult individuals.Calm under pressure, with excellent multitasking and deadline management abilities.Detail-oriented and forward-thinking, with strong problem-solving and organizational skills.Exceptional interpersonal and customer service skills.Experience providing support for attorneys by conducting legal research, document review and management, drafting legal documents, E-Discovery, etc.Proficient in Microsoft Office (Word, Excel, Outlook); experience with office management software is a plus.What makes You a great fit :
You're confident, persuasive, and energized by solving problems in real time.You like variety in your work and perform best when you're trusted to make quick, informed decisions. You're competitive but collaborative - someone who can charm, challenge, and close with equal skill.You think analytically but communicate dynamically.You're the person who can navigate tough conversations with professionalism, find creative ways around roadblocks, and stay calm under pressure. You're not afraid to take ownership - in fact, you prefer it.Benefits
At Jimerson Birr, we pride ourselves on delivering excellence in service, quality, and results-not just for our clients, but also for our team. As Office Manager, you will play a pivotal role in shaping the daily employee experience, supporting firmwide culture, and ensuring our workplace reflects the standards of a premier law firm.
You will get a Challenging Opportunity with a Company that Cares About Its Most Valuable Asset : YOU! At Jimerson Birr, we pride ourselves on our people and their collective achievements. Besides our list of legal industry honors, in 2021 and for the seventh consecutive year, the firm was named one of Florida's "Best Companies to Work For" by Florida Trend Magazine. Our core values are simple : Commitment to service; Commitment to quality; Commitment to results.
Jimerson Birr is an equal opportunity employer. All qualified applicants receive.
consideration for employment and all employees is treated during employment without regard to race, color, sexual orientation, religion, sex, age, national origin, genetic information, disability, veteran status, gender identity, and marital status.
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