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Sales Support Admin
Sales Support AdminThe Execu|Search Group • Irvine, California
Sales Support Admin

Sales Support Admin

The Execu|Search Group • Irvine, California
30+ days ago
Job type
  • Full-time
Job description

Responsibilities

:

The Sales Support Administrator will:
  • Answer incoming phone calls, inquiries, emails from internal and external customers, swiftly and professionally
  • Input data into dosimetry database of information relating to customer inquiries, contacts, new orders, changes, cancellations, etc., as needed
  • Assist with processing incoming orders, handling the flow from order receipt to order review, to packing, to delivery updates, to shipping
  • Work closely with Packing and Shipping department on customer delivery status, providing information to the customers and updates to the appropriate Production Management team members
  • Manage internal and external customer relationships and maintain strong communication and response, handling issues appropriately and in a timely manner
  • Collaboration with other departments to meet the needs of the customers: Sales, Customer Service, Operations, Finance, Logistics
  • Perform other special projects and job duties as assigned
Qualifications:
  • 1+ year of related work experience
  • High School Diploma / GED
  • Excellent analytical skills, problem-resolution and mathematical skills.
  • Computer savvy
  • Proficiency in Microsoft programs: Word, Excel, Outlook
  • Great interpersonal skills
  • Excellent communication skills (written and verbal)
  • Strong attention to detail
  • Highly organized
Desired Skills:
  • Associate's and/or Bachelor's Degree
  • Sales background
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Sales Support Admin • Irvine, California

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