Hotel Room Attendant PT

Job Description

Job Description

Reports to :

Housekeeping Supervisor

Job Summary :

Responsible for providing clean and immaculate hotel guestrooms that meet the expectations of the guest and the established standards of the property.

Essential Functions :

• Ensure compliance with the applicable Tribal, Federal and other laws and gaming regulations and Kickapoo Lucky Eagle policies and procedures.
• Ensure the highest possible standards of guest services by properly listening and responding to guest and team members' concerns and questions.
• Ensures complete guest satisfaction.
• Provides clean guestrooms on an average of 28 minutes per room or less.
• Responsible for sweeping, scrubbing, waxing, and polishing floors within the guestrooms as well as vacuuming carpeted areas in rooms.
• Responsible for emptying guestroom wastebaskets and debris left behind
• Cleans and disinfects all high touch point areas in room to include but not limit to windows, mirrors, door panels, light switches, remote drawers.
• Cleans and disinfects all bathroom area with appropriate chemicals
• Replenish guestroom amenities and supplies, i.e., tissue, soaps, shampoos etc.
• Replace and refresh all linen in guest rooms.
• Responsible for ensuring that Quality Standards and Service are maintained according to property, expectations.
• Develops a critical eye for detail and perfection.
• Takes responsibility for security of guestrooms and its contents.
• Reports any lost or personal belongings left behind by guests.
• Assists in the departmental training efforts.
• Assists in laundry, public areas or houseperson as needed.
• Demonstrate and promote KLECH core values and MAD skills
• Manage and maintain security of confidential information entrusted to position.
• Attend and satisfactorily complete all required training as assigned.
• Monitor compliance with Federal currency transaction reporting requirements, Title 31 requirements and IRS Currency Transaction Reports and property established Anti-Money Laundering policies. Maintain accurate MTL, MIL, CTR and SAR as needed.
• The essential functions listed above are not an all-inclusive list but rather a general representation of the duties and responsibilities pertinent to this position. The duties and responsibilities will be subject to change based on organizational needs and / or deemed necessary by the Director.
• Perform other duties as assigned.

Minimum Requirements to Qualifications :

Other Criteria :

Qualified Kickapoo Traditional Tribe of Texas Members and qualified Native American preference is observed.

Skills and Abilities :

Physical Demands :

Work Environment :

Conditions of Employment :