Talent.com
Client Service Coordinator - 004044

Client Service Coordinator - 004044

Minnesota StaffingSaint Paul, MN, US
7 hours ago
Job type
  • Full-time
Job description

Client Service Coordinator

Summary of Job Purpose and Function : The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.

Essential Responsibilities and Tasks :

  • Live and exemplify the Five Principles of Mars, Inc. within self and team.
  • Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
  • Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients.
  • Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health.
  • Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services.
  • Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.
  • Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.
  • Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.
  • Conduct administrative functions as necessary.
  • Other job duties as assigned.

The Five Principles :

  • Quality : The consumer is our boss, quality is our work and value for money is our goal.
  • Responsibility : As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.
  • Mutuality : A mutual benefit is a shared benefit; a shared benefit will endure.
  • Efficiency : We use resources to the full, waste nothing and do only what we can do best.
  • Freedom : We need freedom to shape our future; we need profit to remain free.

    • Hiring Qualifications / Competencies :

  • Leadership
  • Customer Focus
  • Peer Relationships
  • Integrity & Trust
  • Action Oriented
  • Listening
  • Functional : Preventative care and OWPs
  • Communication Skills
  • Client Service Skills
  • Priority Setting
  • Time Management

    • Capabilities and Experience (Can Do) :

  • Ability to multi-task - Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
  • Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills.
  • Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.
  • Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.
  • Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service.
  • Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions.
  • Mathematical ability - Ability to add, subtract, multiply
    • Create a job alert for this search

    Client Service Coordinator • Saint Paul, MN, US

    Related jobs
    • Promoted
    • New!
    Travel CT Tech - $2,975 per week in Saint Croix Falls, WI

    Travel CT Tech - $2,975 per week in Saint Croix Falls, WI

    AlliedTravelCareersSaint Croix Falls, WI, US
    Full-time
    AlliedTravelCareers is working with Triage Staffing LLC to find a qualified CT Tech in Saint Croix Falls, Wisconsin, 54024!. Travel Radiology : CT Tech Saint Croix Falls.Location : Saint Croix...Show moreLast updated: 10 hours ago
    Client Services Partner

    Client Services Partner

    AHEADMinneapolis, Minnesota, United States, 55401
    Full-time
    AHEAD builds platforms for digital business.By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digi...Show moreLast updated: 30+ days ago
    • Promoted
    Support Coordinator - Full-Time

    Support Coordinator - Full-Time

    Rudolph Community and CareEagan, MN, US
    Full-time
    Rudolph Community & Care is a private person-centered organization providing adult foster care to vulnerable adults.We are a growing company, with plans to expand our services in the south metro in...Show moreLast updated: 7 days ago
    • Promoted
    Facilities Coordinator

    Facilities Coordinator

    Heartland Tire IncBurnsville, MN, US
    Full-time
    The General Service Technician performs basic preventative .Service Manager any needed parts, tires or service that customers may . Provides helpful, friendly and respectful customer service with a ...Show moreLast updated: 13 days ago
    • Promoted
    Client Service Coordinator

    Client Service Coordinator

    Banfield Pet HospitalSaint Paul, MN, US
    Full-time +1
    The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets),...Show moreLast updated: 30+ days ago
    Client Service Associate

    Client Service Associate

    Fortune FinancialHopkins, Minnesota, United States
    Full-time
    Quick Apply
    We are seeking a highly motivated and proactive individual to join our team as a Client Service Associate.As a Client Service Associate, you will be actively involved in supporting the service of i...Show moreLast updated: 26 days ago
    Service Coordinator

    Service Coordinator

    LVC CompaniesGolden Valley, MN, USA
    Full-time
    Quick Apply
    We are the area's leading fire protection and systems integration company, established in 1982.We realize that our employees are our strength and only hire highly motivated people who are the best ...Show moreLast updated: 30+ days ago
    • Promoted
    Director of Membership Services

    Director of Membership Services

    Prairie Island Indian CommunityWelch, MN, US
    Full-time
    The Director of Membership Services is responsible for all aspects of PIIC membership services including developing, planning, budgeting, organizing, coordinating and attending programming, activit...Show moreLast updated: 30+ days ago
    • Promoted
    Client Service Coordinator

    Client Service Coordinator

    Minnesota StaffingSaint Paul, MN, US
    Full-time
    The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets),...Show moreLast updated: 24 days ago
    • Promoted
    Customer Service Account Coordinator

    Customer Service Account Coordinator

    Allied National ServicesMinneapolis, MN, United States
    Full-time
    Allied National Services has an immediate need for a Customer Service Account Coordinator at our corporate office.We are looking for reliable, up-beat, assertive candidates who likes to take on sig...Show moreLast updated: 19 days ago
    Coordinator - Sales / Client Retention

    Coordinator - Sales / Client Retention

    Signal SecurityMinneapolis, MN, US
    Full-time
    Quick Apply
    The Sales Coordinator is responsible for planning, coordinating, directing and managing all day-to-day sales and client retention activities of the Franchise. The coordinator will assist the Directo...Show moreLast updated: 30+ days ago
    Loan Set-up Coordinator (Underwriting)

    Loan Set-up Coordinator (Underwriting)

    Invictus Capital Partners / Verus Mortgage CapitalBloomington, Minnesota, US
    Remote
    Full-time
    Quick Apply
    The Loan Set-up Coordinator will work directly with our correspondent sellers and internal staff.This role requires a conscientious, self-motivated professional capable of managing assigned tasks a...Show moreLast updated: 1 day ago
    • Promoted
    Client Service Manager

    Client Service Manager

    Covenant HRMinneapolis–Saint Paul, WI, United States
    Permanent
    Our client is a nationally recognized leader in the printing and visual communications industry, known for delivering high-quality, customized print and graphics solutions across retail, healthcare...Show moreLast updated: 2 days ago
    • Promoted
    Service Coordinator

    Service Coordinator

    Minnesota StaffingMinneapolis, MN, US
    Full-time
    The Account Coordinator will work closely with both the sales and account management teams to support the end-to-end client lifecycle, including opportunity creation and finalization in the CRM, as...Show moreLast updated: 5 days ago
    • Promoted
    Service Coordinator

    Service Coordinator

    Minnesota JobsMinneapolis, MN, US
    Full-time
    Looking for a company that values your skills, respects your contributions, and gives you the tools to thrive? With more than 145 years as a family-owned business, we've built a reputation as one o...Show moreLast updated: 1 day ago
    • Promoted
    Customer Service Account Coordinator

    Customer Service Account Coordinator

    Minnesota StaffingMinneapolis, MN, US
    Full-time
    Customer Service Account Coordinator.Allied National Services has an immediate need for a Customer Service Account Coordinator at our corporate office. We are looking for reliable, up-beat, assertiv...Show moreLast updated: 17 days ago
    Client Service Specialist

    Client Service Specialist

    Mindful Asset PlanningApple Valley, Minnesota, United States
    Full-time
    Quick Apply
    Client Service Specialist with Mindful Asset Planning in Apple Valley, MN.Mindful Asset Planning (MAP) is a comprehensive financial planning and fee-only fiduciary firm that always acts in our clie...Show moreLast updated: 1 day ago
    • Promoted
    Client Service Specialist

    Client Service Specialist

    Corebridge FinancialMinneapolis, MN, US
    Full-time
    Corebridge Financial Operations Position.At Corebridge Financial, we believe action is everything.That's why every day we partner with financial professionals and institutions to make it possible f...Show moreLast updated: 1 day ago