Job Description
Job Description
Job Summary :
The Front-of-the-House Manager must possess leadership skills to effectively manage and coordinate the entire front-of-the-house team while making sure the restaurant is profitable and in line with goals set by management. The Front-of-the-House Manager position also requires exceptional skill in welcoming, serving, and interacting with guests to ensure they receive the best possible experience while dining.
Essential Duties and Responsibilities :
- Possession of excellent people skills to ensure positive interaction with guests and employees and the ability to maintain professionalism when dealing with upset guests or employees
- The capability of managing and working alongside the front-of-the-house team
- Continuous observation and awareness of all details of the front-of-the-house employees to provide top-notch service
- Sustain an impeccable appearance as they are in direct contact with the guests daily
- Organization of daily tasks, preparation of the front of the house schedule, completion of daily administrative tasks, and ensures all front-of-the-house employees adhere to all company policies and procedures
- Aid in the recruitment of the front-of-the-house team alongside the GM
- Anticipating and understanding problems that may arise and the ability to make the right decision when put into a problematic situation
- Assisting the GM to help meet the needs of all profitability objectives
Skills :
Proficient understanding of professional front-of-the-house proceduresMust be able to speak read and understand EnglishCommitment to quality service and food and beverage knowledgeUnderstanding and knowledge of safety, sanitation, and food handling proceduresAbility to work in a team environment and to work calmly and effectively under pressureMust be able to work nights, weekends, and some holidaysMust have problem-solving abilities, be self-motivated and organizedTakes pride in the workplace as demonstrated by keeping area neat and tidy andEncourages and promotes positive behaviors in coworkersTakes ownership for the job by maintaining efficiency and quality of work and showing accountability for all functions of the jobPhysical Demands :
Ability to work in a standing position for long periods of timeAbility to move, and transport food carts, equipment, and suppliesBe able to reach, bend, stoop and frequently lift up to 35 pounds and occasionally lift / move 50 poundsEducation / Experience Required :
2-years experience as a Front-of-the-House Manager in a restaurant is requiredServe Safe Manager certificationPrevious management / supervisory experienceIntermediate computer knowledgeSalary $60,000
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