SHIFT SUPERVISOR

Job Description

Job Description

Shift Supervisor

The Shift Supervisor is responsible for ensuring that the shelter is appropriately staffed so that all residents, staff, and visitors are safe and secure during the assigned shift. The Shift Supervisor is also responsible for ensuring that the residents observe house rules and follow safety and security procedures.

Responsibilities

• Assist in the initial intake process in partnership with the Residential Aides.
• Assist clients with becoming familiar with the shelter and identifying clients with immediate service needs.
• Conduct patrols of the building's interior / exterior and perimeter and reports observations to Security Manager.
• Coordinate and conduct fire drills and emergency evacuations. Conduct roll call and roll call training as scheduled.
• Gather information requested for confidential investigations involving Residential Aides and Security Guards.
• Supervise, coach, and train Residential Aides and Security Guards.
• Complete performance evaluations for Residential Aides and Security Guards.
• Manage crises, inform the appropriate staff of actions, and provide follow-up.
• Routinely investigate all H.O.G.A.R.'s incidents, prepare incident reports, and provide appropriate information to the Program Director.
• Continuously observe all residents and develop the ability to recognize signs of substance abuse, child abuse, and criminal activity, and immediately advise the appropriate staff.
• Acquire an understanding of building features and potential problems.
• Review the daily logbook, school attendance, and visitor and resident sign-in logs.
• Patrol the shelter and maintain standing posts as needed.
• Conduct vertical patrols and report findings to the Security Manager.
• Visit multiple units and report incidents to the Security Manager and the Program Director.
• Attending program and agency staff meetings, house meetings, case conferences, and training sessions.
• Perform computerized client intakes and other reports on the D.H.S. database.
• Perform other related duties as assigned.

Essential Functions

Qualifications

Required Time on Project