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Workplace Technology Program Manager

Workplace Technology Program Manager

CoinbaseJuneau, AK, United States
30+ days ago
Job type
  • Full-time
Job description

Ready to be pushed beyond what you think you’re capable of?

At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.

To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems.

Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.

While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.

The Employee & Workplace Experience (EWX) team focuses on the places and programs that define and drive Coinbase culture, which sets us apart from other companies. We accomplish this by influencing the way employees connect, collaborate, and celebrate at Coinbase. Whether it be how we recognize employees, how employees choose to work, or how they stay connected to their team, the EWX team is focused on developing a best-in-class experience for our employees and teams.

What you’ll be doing (ie. job duties) :

As the Workplace Technology Program Manager, you’ll own the roadmap, implementation, and lifecycle management of technology across our global workplaces. You will lead cross-functional efforts to design, deploy, and sustain top-tier AV systems, digital experience design (DXD), and conference room infrastructure that enable seamless collaboration and support high-quality employee and executive experiences. This is a critical role as we scale and build out new offices - especially our new San Francisco Hub, opening in 2026 - where you’ll ensure our systems are cutting-edge, reliable, and aligned with stakeholder and enterprise requirements.

Program Ownership : Own and evolve the Workplace Technology roadmap across global offices, including AV, DXD, and conference systems.

Office Buildout Strategy : Partner with Workplace, Real Estate Design, IT, and Security to scope, source, and deploy integrated AV systems in new office builds.

System Design & Standards : Define Coinbase’s workplace tech standards and ensure consistency across all sites, while adapting for local needs.

Vendor & Lifecycle Management : Oversee vendor selection, contract negotiation, procurement, installation, and lifecycle planning of all AV-related tools and services.

Cross-Functional Collaboration : Serve as the connective tissue across AV Production, Workplace, IT, Security, Internal Comms, and Exec Admin teams to align technical delivery with experience goals.

Tool Optimization : Manage performance and improvement of conference room tools (Google Meet, Logitech, Q-SYS, Crestron), signage platforms, and event production systems.

Innovation & Future-Proofing : Stay ahead of workplace tech trends to ensure Coinbase remains at the forefront of hybrid collaboration and in-office experience.

Documentation & Visibility : Create clear documentation, dashboards, and knowledge bases to support visibility, maintenance, and troubleshooting.

Budget & Planning : Develop project budgets, track spend, and forecast future investments across tools, licenses, and maintenance.

What we look for in you (ie. job requirements) :

5+ years of experience managing workplace technology, AV systems, or IT / AV infrastructure in a corporate or enterprise environment.

Proven success leading office buildouts and scaling AV / digital signage systems across multiple locations.

Deep familiarity with Google Meet, Logitech, Q-SYS, Crestron, and modern digital signage platforms.

Strong program management skills with the ability to drive complex, cross-functional projects from concept to execution.

Confident communicator who can bridge technical and non-technical stakeholders.

Comfortable navigating ambiguity and driving clarity in a fast-paced environment.

Experience creating standards, documentation, and scalable processes across global teams.

Willingness to travel (approximately 20%), domestic and international.

Nice to haves :

AV or workplace tech certifications (CTS, PM certifications, etc.).

Experience supporting executive-level builds or high-stakes collaboration environments.

Familiarity with security, network, and compliance requirements for AV deployments.

Hands-on experience managing hardware lifecycles and tool ecosystems at scale.

P72344

Pay Transparency Notice : Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility

  • benefits (including medical, dental, vision and 401(k)).

Pay Range :

$140,080—$164,800 USD

Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.

Commitment to Equal Opportunity

Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Employee Rights and the Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.

Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.

AI Disclosure

For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and / or transcript, to assess them against the qualifications and characteristics outlined in the job description.

For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.

The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment . To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com

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Program Manager • Juneau, AK, United States

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