Enterprise Implementation Specialist

Job Description

Job Description

About Us

Applied Business Software (ABS) is a leading provider of innovative software solutions tailored for the mortgage industry. Our flagship product, The Mortgage Office, streamlines and optimizes every aspect of loan management for a growing base of 1,400+ clients.

At ABS, we empower mortgage brokers, lenders, and real estate professionals with tools that improve efficiency, compliance, and customer service. Our platform includes robust loan management, accounting integration, reporting, and a user-friendly interface — all designed to drive success in a competitive market.

We pride ourselves on exceptional customer experience and long-term partnerships, supporting clients through implementation, training, and ongoing success.

Position Overview

We are seeking an Enterprise Implementation Specialist to join our team. This role goes beyond standard onboarding and support — you will lead enterprise-level implementations, provide technical expertise, and serve as a trusted advisor to clients adopting The Mortgage Office at scale.

In addition to onboarding, training, and customer success responsibilities, you will assist clients with technical implementations, SQL reporting, system investigations, and API integrations, ensuring they maximize the value of our platform.

Key Responsibilities

Enterprise Onboarding & Implementation

• Lead onboarding for enterprise-level clients, including complex system setup, integrations, and advanced configurations.
• Serve as implementation project manager, collaborating with internal teams (Data, Documents, Support, Product) to ensure seamless migration of client data and workflows.
• Deliver tailored training via webinars, documentation, and hands-on sessions to support client adoption.
• Configure bespoke onboarding and training curriculums to meet client-specific requirements.

Technical Expertise

Customer Success & Relationship Management

Collaboration & Reporting

Qualifications

What We Offer

How to Apply

If you are passionate about driving enterprise customer success and enjoy combining technical problem-solving with client relationship management, we’d love to hear from you! Please submit your resume and a cover letter detailing your experience to careers@absnetwork.com.

The Mortgage Office is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Company Description

Applied Business Software Inc. (ABS) has been developing / selling / supporting lending software since 1978. This high-end software, The Mortgage Office, is sold to small / medium sized lending institutions, and it has thousands of users across the globe. Customer satisfaction ratios are incredibly high (97%+) and the product is very stable, popular, and in demand.

Company Description

Applied Business Software Inc. (ABS) has been developing / selling / supporting lending software since 1978. This high-end software, The Mortgage Office, is sold to small / medium sized lending institutions, and it has thousands of users across the globe. Customer satisfaction ratios are incredibly high (97%+) and the product is very stable, popular, and in demand.