Collections Coordinator

Collections Coordinator

Real-world impact. Life-changing outcomes.

CommQuest seeks a Collections Coordinator to work at our Canton, OH main office. The Collections Coordinator is responsible for managing and monitoring self-pay accounts, coordinating collection activities, processing payments, and ensuring compliance with agency policies, HIPAA regulations, and industry standards. This role supports the Revenue Cycle team by accurately maintaining client accounts, facilitating realistic payment plans, and communicating effectively with clients and internal staff to resolve account issues.

In this role, you will :

• Share CommQuest's mission
• Build valuable relationships with clients, visitors, volunteers, and staff
• Be an ambassador for our services and a critical member of the team
• Make a real difference addressing the mental health needs in our community

What is CommQuest?

CommQuest Services is one of the largest non-profit mental health, addiction recovery, and social services organizations in Northeast Ohio, working with clients from more than 34 counties in 12 facilities through more than 20 programs. We help people make positive changes in their lives through in-patient, outpatient and school-based programs, along with supportive services – from basic needs to employment assistance.

Are you interested in CommQuest, but don't see a job you are interested in right now? Send us your story, resume and qualifications to HR@commquest.org.

What you gain :

What you'll do :

Schedule :

The work schedule is primarily Monday through Friday, 8 a.m.- 5 p.m.

Minimum Qualifications :

Full-Time Benefits :

We are an equal opportunity employer. All applicants will be considered for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.