Director of ACT Services (Chicago)

Bring hope, stability, and recovery directly to peoples doorsteps.

At Vivia Health, were reimagining community mental health.

Our Assertive Community Treatment (ACT) program pairs licensed clinicians, nurse practitioners, case managers, and peer specialists to deliver mobile, wraparound services that meet people where they are in their homes, neighborhoods, and communities.

Were looking for a strategic, compassionate clinical leader to guide this work and shape the future of intensive community care in Chicago.

If youre an LCSW, LCPC, or equivalent with strong leadership skills and a passion for recovery-oriented, field-based care, you belong here.

About the Role

The Director of ACT Services leads a multidisciplinary team serving adults with serious mental illness many navigating co-occurring conditions, housing instability, or justice involvement.

Youll lead with both heart and rigor, ensuring clinical excellence, operational smoothness, and fidelity to the ACT model while building lasting partnerships across Chicagos systems of care.

In this role, you will :

What Youll Do

• Provide clinical oversight across case managers, therapists, nurses, and peer specialists
• Lead daily coordination meetings to manage risk, review cases, and assign priorities
• Maintain fidelity to ACT standards ensuring balanced caseloads and proactive outreach
• Approve treatment plans and guide interdisciplinary care coordination
• Respond to crises and oversee safety planning and de-escalation practices
• Strengthen community partnerships (hospitals, housing, courts, detox programs, etc.)
• Track outcomes like engagement, hospitalization rates, and housing stability
• Ensure compliance with Medicaid, grants, and documentation standards
• Provide training in trauma-informed care, harm reduction, and motivational interviewing
• Champion a culture of equity, inclusion, and recovery

What You Bring

Masters in Social Work, Counseling, Psychology, or related field

Active Illinois license (LCSW, LCPC, or equivalent preferred)

57 years experience with adults with serious mental illness

3+ years in a supervisory or leadership role

Knowledge of ACT model, Medicaid billing, and integrated care

Strong clinical judgment, leadership, and interdisciplinary collaboration skills

Familiarity with IM+CANS and EHR systems (Athena preferred)

Bonus if youre :

Certification in DBT, CBT, Harm Reduction, or Trauma-Informed Care

Experience with forensic, homeless, or co-occurring populations

Bilingual ability and cultural responsiveness to Chicagos diverse communities

Why Join Vivia Health?

Lead Impactful Work Guide a gold-standard ACT program and drive real change in Chicago

🤝 Mission-Driven Team Collaborate with passionate clinicians and visionary leaders

📈 Professional Growth Access CEUs, clinical supervision, and leadership mentorship

🌱 Supportive Culture Inclusive, values-aligned environment where your voice matters

Details

📍 Location : Clinics and field sites across Chicago

📅 Schedule : Full-time, MondayFriday, 9 am - 5 pm

💼 Employment Type : Full-Time, Non-Exempt

Benefits

Ready to lead a team that changes lives every day?

Join Vivia Health and help us build a more equitable, community-based mental health systemone person at a time.

👉 To apply, send your resume, cover letter, and three references to humanresources@viviahealth.org.

Vivia Health is an Equal Opportunity Employer. We value diverse perspectives and lived experience in mental health.