QA Lead

The ideal candidate :

Has experience as a QA Lead, but more importantly, actively integrates AI into their work.

• uses AI tools (preferably daily), with hands-on experience building AI agents and automating processes.
• Should be familiar with building autonomous agents capable of generating test scripts and similar tasks.
• Should have strong API knowledge; a background in travel is a bonus but not essential.

Notes :

He has a need for a QA lead.

• Existing teams : roughly 48, mix of offshore / nearshore
• Highly desired Industry-specific knowledge (cruise, booking, e-commerce) for this role to reduce ramp-up
• Leadership over offshore teams (India, Colombia)
• Management and Scrum experience but not necessarily high-level automation expertise
• Preferably a background in cruise, travel, or related e-commerce to minimize onboarding
• Ability to handle direct feedback
• Thick skin and strong, genuine personality
• Spanish speaking would be a nice-to-have, but not required (90% of team speaks Spanish)
• Potential to grow into a manager role
• 10-15 years of experience

JD : Overview :

We are seeking a seasoned QA Lead to join a dynamic technology team. This role will partner with another individual to co-lead quality assurance efforts across three agile teams spanning offshore and nearshore locations.

Key Responsibilities :

• Co-lead QA oversight for three agile teams alongside.
• Provide leadership and mentorship to offshore QA teams
• Collaborate with cross-functional stakeholders to ensure quality standards are met across booking, e-commerce, and cruise-related platforms.
• Drive test planning, execution, and reporting in alignment with sprint cycles.
• Support scrum ceremonies and agile delivery practices.
• Handle direct feedback with professionalism and adaptability.
• Contribute to process improvement and QA strategy development.

Qualifications :

• 10 15 years of QA experience, including team leadership.
• Strong background in manual testing and QA process management.
• Experience managing offshore teams and working in distributed environments.
• Industry experience in cruise, travel, or e-commerce is highly preferred.
• Familiarity with agile methodologies and scrum practices.
• Ability to navigate direct feedback and maintain a collaborative, resilient approach.
• Strong interpersonal skills with a genuine and confident presence.