Youth Engagement Specialist

Job Description

Job Description

Location : Joliet, Illinois

Summary

The Youth Engagement Specialist provides direct support and intervention services to youth through individual sessions, crisis response, and collaboration with community partners. This role manages a caseload of participants, delivers strengths-based services, and supports program goals through accurate documentation and outcome tracking. The Youth Engagement Specialist plays a vital role in ensuring youth voice and satisfaction are reflected in service delivery and contributes to ongoing program improvement through peer observation and engagement.

Essential Duties and Responsibilities

Include the following; other duties may be assigned as needed :

• Maintain an active caseload of 15–20 participants, adjusted based on program needs and supervisor guidance
• Respond to crisis calls and provide on-site crisis support
• Conduct one-on-one sessions with youth participants as assigned
• Document participant progress and session outcomes per program procedures
• Participate in peer session observations
• Collaborate with community partners to support youth engagement and service coordination
• Collect and review Youth Satisfaction Surveys related to individual services

COMPENSATION AND BENEFITS

Training Requirements

Trauma-Informed Care Commitment

Staff are expected to apply the “5 S’s” in all work :

In addition, staff are encouraged to integrate the 7 Essential Ingredients (7ei) of trauma-informed care :

Qualifications

Education and Experience

Skills and Abilities

Performance Improvement

Other Requirements

Age-Specific Care

This position supports individuals across all age groups, including :

Client Populations Served

Youth may present with the following needs :