Customer Service Respresentative

Customer Service Representative

Location : Houston HQ Office

At Sibelco, we advance life through materials. For over 150 years, we've been a trusted leader in sourcing, transforming, and distributing specialty industrial minerals. Our work powers progress across industries as diverse as glass, ceramics, construction, coatings, polymers, and water purification. Beyond our materials, we're proud of our commitment to sustainability, innovation, and empowering people from all walks of life to thrive and make a meaningful impact.

Are We the Perfect Match?

At Sibelco, we believe building a successful career is a two-way journey. We're looking for individuals who share our values and vision, just as much as you're seeking a company that aligns with your aspirations. Together, we can shape the future.

Role Purpose

• The jobholder ensures that they work to the departmental processes in order to provide excellent customer service whilst still complying with local regulations
• Organizing the receipt and processing of orders, ensuring that customer requirements are met, and providing compliant documentation
• Giving commercial assistance to both customers and sales managers in e.g. handling offers and ensuring information flows
• Handles and ensures the correct workflow of external complaints

Responsibilities

About You

Why Join Us?

Sibelco is more than a workplaceit's a community that encourages growth, innovation, and collaboration. Here's what you can look forward to when you join our team :

We also welcome applications from all backgrounds and are committed to providing reasonable adjustments to support you through the selection process.

Follow us on LinkedIn, Instagram, Twitter / X and Facebook to learn more about life at Sibelco. Submit your application in the Apply option.

Please note : We do not require agency services as we have a dedicated Global Talent Acquisition Team.