Senior Field Application Engineer - Servers

Senior Field Application Engineer (Sr. FAE)

We are seeking a Senior Field Application Engineer (Sr. FAE) with proven technical expertise to support our customers, solve complex problems, and contribute to successful design wins. The Sr. FAE will work closely with customers at all levels and collaborate across engineering, sales, and operations teams to deliver effective solutions. The Sr. FAE also serves as a trusted technical resource within the team, sharing knowledge and best practices to strengthen overall team capabilities.

Essential Duties and Responsibilities

• Lead technical discussions and troubleshooting efforts for complex customer issues.
• Ability to work as highly technical problem solver, understand system architecture, hardware, and software interaction.
• Collaboration, working with sales, engineering, management, and operation teams to initialize or support ASUS OPBG products.
• Attention to detail is a must for projects, which may include many moving parts in the equation.
• Gathering business and application requirements from the customer, including forward interaction and promotion of ASUS products.
• Leading training and education efforts on ASUS and market technology, focused on customer needs and requirements.
• Attend industry related trade show and joint customer meeting.
• Travel is required, and this may involve on-site customer visits, troubleshoots or trade show.
• Serve as a trusted technical resource for peers by sharing best practices and supporting complex issue escalations.
• Identify opportunities to improve team processes, documentation, and technical resources.

Knowledge and Skills

Required Qualifications

Working Conditions