Phlebotomist / Specimen Processor I

Under the direction and supervision of the Phlebotomy Supervisor, the Phlebotomist performs blood specimen collection, both venous and capillary procedures on inpatients, and shall be responsible for identifying, processing and distributing all laboratory specimens according to laboratory standards. Performs specimen / patient registration, processing and prepares all specimens for transport. Adheres to all relevant health and safety standards while ensuring optimal quality and quantity of specimen samples collected.

EDUCATION AND EXPERIENCE REQUIREMENT(S) :

High School graduate or equivalent

Able to perform assigned duties in a timely manner with minimal supervision

Must be compliant with all educational and organizational policies and procedures

Must have flexibility to work in all areas of the lab as needed.

Demonstrates excellent interpersonal, oral and written communication

Skills and Abilities :

Independent, mature, self motivated, reliable and responsible

Able to serve the needs of patients ages neonatal to geriatric

Able to deal with all types of customers / patients in a pleasant, professional manner

Able to handle numerous tasks simultaneously

Must have excellent organizational skills

PHYSICAL REQUIREMENTS

Should be able to push / pull, lift / move 35 lb, be able to perform moderately difficult manual manipulations such as using a keyboard, writing, and filing for extended periods of time, must be able to perform tasks which require hand-eye coordination such as data entry, typing and using photo copiers. Mobility requirements include the ability to comprehend the spoken English language in addition to being able to communicate and read the English language.

PRIMARY RESPONSIBILITIES OF THE POSITION :

Safety

Perform verification of inpatient and outpatient laboratory specimens by using Proper Patient ID

Adheres to infection control, safety, fire and disaster policies and procedures

Reports all bruising, or injury inflicted during phlebotomy procedures to Nursing

Adheres to all PPE procedures

Routinely performs supply checks and rotates inventory to avoid using expired product

Adheres to infection control, safety, fire and disaster policies and procedures

Follows all policies for operating company leased vehicles

Adheres to hand hygiene policies

Operations

Deliver logged in specimens to various sections of the Laboratory

Signs for all specimens that are delivered to the Laboratory and follows specific protocol for each specimen type

Works directly with various departments and Medical Technologists for requested add on testing

Perform specimen preparation to include centrifuging, decanting, and labeling

Monitors Phlebotomy Task List for Stat and Timed lab draws

Perform specimen preparation / processing to include batching specimens, centrifuging, splitting, and freezing specimens required by test order

Performs efficiently in the Ellis Laboratory campus Triage and Fast Track Stations

Provide phlebotomy coverage to the Emergency Department and Emergent Care (ICU – Critical Care)

Perform verification of inpatient laboratory specimens

Process Laboratory Reference Miscellaneous testing specimens

The Phlebotomist will be responsible for the operation and maintenance of the Work- Station on Wheels

The Phlebotomist will stay current with department communications and assist with the distribution of technical information

Adheres to the policies and procedures as outlined in the Exposure Control Manual regarding

The Phlebotomist will routinely perform inventory checks and rotate department supplies and stock

Patient Care

Provides care within his / her job duties and responsibilities

Performs AIDET(Acknowledge, Introduce, Duration, Explanation and Thank You) with every patient encounter

Listen and respect the needs of the patient during their blood draw

Adheres to all Phlebotomy / Venipuncture policies and procedures

The Phlebotomist will read, understand, and comply with departmental policies, protocols, and procedures (i.e, Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies, Quality Assurance Manual and SDS Manual

The Phlebotomist will perform verification of patient demographic information, including patient signature post – venipuncture to verify vacutainers were labeled in their presence and that the name on label is correct

The Phlebotomist will be responsible for completing all data entry requirements accurately

The Phlebotomist will provide phlebotomy coverage to the Emergency Department and Emergent Care, (ICU – Critical Care) as well as other areas of the Organization as needed.

Standard Precautions

Bloodborne Pathogens

Disposal of needles, syringes, and sharps

Cleanup procedures for blood and bodily fluid spills, storage, handling, and disposal of medical waste

Clerical

Responsible for answering calls from a high-volume multi-line phone system

Performs short registration using Hospital Information Systems (HIS)

Responsible for completing all data entry requirements accurately - patient registration, entry of test order from requisition or pulling order from database and managing standing orders

Performs laboratory specimen processing as needed by utilizing Soarian Financials and Cerner LIS by registering patient specimen, placing an order, labeling specimen and delivering to the appropriate department

Customer Service

Provides customer service to all patients, hospital employees and clients / providers

Monitor laboratory “call back” list, reporting all STAT results to clients

Assists Clients with all issues or concerns to improve the service of the laboratory

Works directly with Distribution to complete supply orders for clients

Manages all requests for specimen pick up by coordinating with Courier services

Respects patient privacy, maintains confidentiality and displays non-judgmental behavior

Maintains open lines of communication professionally and respectfully

Answers phones with proper phone etiquette and communicate effectively with providers, families, and colleagues

Ownership

Phlebotomist must accept constructive feedback from co-workers and supervisors and responds by working to improve behaviors or performance if appropriate

Supports and accepts hospital polices, decisions and changes

Reads all department and organizational communication in a timely manner

Completes all mandatory hospital and department- based competencies within the required time frame

The Phlebotomist will be flexible and available based on staffing needs, which includes weekends and holidays

Must demonstrate superior customer focus, ability to communicate openly and transparently with peers, patients, and supervisors

Ellis Medicine is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex / gender, age, national origin, disability, genetic information, predisposition or carrier status, military or veteran status, prior arrest, or conviction record, marital or familial status, sexual orientation, transgender status, gender identity, gender expression, reproductive health decisions, or domestic violence victim status.

Salary Range : $17.46-25.32 / hour Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.