Job Description
Job Description
Salary : $80k - $90k
Were growing and looking to add a superstar to our team in the role of Senior Client Solutions Coordinator!
What is a Senior Client Solutions Coordinator?
This isnt a standard sales admin job. Its a critical role connecting our sales, service, and solutions teams. Youll create quotes, coordinate proposals, manage vendor deal registrations, and help our internal teams deliver smooth, accurate results. If you thrive on technology, love precision, and enjoy improving processes using tools like Microsoft Copilot, this is the role for you.
About Internetworks
Founded in 1997, Internetworks is a managed IT services provider that keeps businesses connected through technology, teamwork, and community. We support over 200 organizations with managed IT services, projects, and professional solutions.
Our culture blends friendly collaboration with a drive for technical excellence. Think IT superheroes who believe great service is both personal and professional.
What Youll Do
Youll work behind the scenes to make sure every quote, proposal, and deal runs seamlessly from request to completion.
- Quote and Proposal Creation Build accurate, detailed client quotes and proposals using tools like Quoter or ConnectWise Sell.
- Product and Service Support Help our Client Account Managers (CAMs) and Solutions team choose the right IT products and services for each client.
- Vendor Coordination Work directly with vendors like Dell, Cisco, and Microsoft to secure pricing, register deals, and confirm product details.
- Agreement and Renewal Management Maintain visibility into renewals for warranties, licensing, and service agreements to keep client solutions up to date.
- Sales Operations Support Ensure proposals and supporting materials are complete, accurate, and ready for delivery to clients.
- AI and Process Improvement Use AI tools like Microsoft Copilot to draft proposal text, summarize product specs, and improve internal documentation.
- Cross-Team Collaboration Coordinate closely with CAMs, the Service team, and the Solutions group to ensure consistency and clear communication.
What You Bring
Must-Haves
3+ years of experience in IT sales support, quoting, or sales operations (MSP or reseller experience preferred)Strong knowledge of IT hardware and services including laptops, servers, networking, and Microsoft 365 licensingExceptional attention to detail and accuracy in pricing, SKUs, and specificationsOrganized, methodical, and able to manage multiple quote and proposal requests at onceExcellent written and verbal communication skillsProficiency with CRM and quoting tools such as Quoter or ConnectWiseComfortable learning and using new tools like Microsoft Copilot to increase efficiencyNice-to-Haves
Experience with vendor deal registrations and manufacturer programsFamiliarity with ConnectWise Manage or similar PSA platformsDemonstrated ability to improve or streamline sales processesCertifications or continuing education in sales operations, vendor management, or IT productsA Day in the Life
Start the day reviewing quote requests from CAMs and preparing a proposal comparing two Dell workstation models.Join the sales huddle to share updates on deal registrations and upcoming renewals.Finalize two approved quotes and update project teams on product lead times.Use Copilot to summarize vendor product updates for the team.End the day confirming that all proposals are logged and accurate, then enjoy a cold brew or kombucha with your teammates.Its fast-paced, collaborative, and rewarding. Youre the person who makes sales operations work flawlessly behind the scenes.
Why Youll Love Working Here
Perks
Competitive salary and incentive-based bonusesIndustry-leading paid time offComprehensive medical, dental, and vision coverage401(k) with employer matchPaid Volunteer Time OffProfessional development opportunities with partners like Microsoft, Cisco, and DellCulture
Team events including trivia nights, camping trips, and legendary holiday partiesContinuous learning with lunch-and-learns, certifications, and access to the latest techA workplace where camaraderie, accountability, and excellence go hand in handHow to Apply
Send us :
Your resumeA cover letter referencing the Senior Client Solutions Coordinator role and explaining why youre a strong fitWhat to Expect in the Hiring Process
A brief one-way video interviewA live interview focused on your organization, quoting, and coordination skillsA background check and driving record reviewInternetworks is committed to building an inclusive, welcoming environment. We do not discriminate on the basis of race, color, religion, gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status.