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Merchandise Team Member - Highlands Sports Complex

Merchandise Team Member - Highlands Sports Complex

The Sports Facilities CompaniesTriadelphia, WV, US
30+ days ago
Job type
  • Full-time
Job description

Merchandise Team Member - Highlands Sports Complex

Merchandise Team Member

Sports Facilities Management, LLC- Highlands Sports Complex

LOCATION : Triadelphia, WV

The Merchandise Team Member is responsible for providing great customer service in our merchandise and pro shop area. This position helps create lasting memories of the tournament and event experience at Highlands Sports Complex. Individuals are expected to maintain a pleasant and friendly demeanor with everyone.

PRIMARY RESPONSIBILITIES INCLUDE FOLLOWING BUT ARE NOT LIMITED TO :

  • Answering inquiries and providing excellent customer service
  • Proper use of point-of-sale software
  • All opening and / or closing duties
  • Ability to use a heat press to imprint logos and designs on apparel in an efficient manner
  • Ability to take orders for custom apparel
  • Ability to perform and document merchandise inventory
  • Maintain organized displays and desk area
  • Perform basic mathematical computations
  • Balance drawer and manage daily income
  • Communicate with the public in a tactful, polite, and friendly manner

MINIMUM QUALIFICATIONS :

  • Flexible work schedule (e.g. nights, weekends, holidays)
  • Excellent communication skills, both verbal and written
  • Ability to maintain focus in a high-volume, fast-paced environment
  • Must have excellent guest service skills
  • Must be detail-oriented and have outstanding organizational skills
  • Ability to multi-task and prioritize
  • Ability to remain calm and focused in difficult and stressful situations
  • Must be respectful and friendly to our athletes, guests, visitors, spectators, and fellow team members
  • Must work well with others
  • Must take personal initiative for the betterment of the team and facility
  • Commitment to the safety and wellbeing of others
  • Must be 18 years of age or older

    • WORKING CONDITIONS AND PHYSICAL DEMANDS :

  • Must be able to lift 40 lbs. waist high
  • Must be able to operate a heat press
  • Will be required to stand for extended periods of time
  • Able to enter information on computers
  • Must comply with safety and health code standards
  • The facility has intermittent noise
  • Must wear proper uniform
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    Team Member • Triadelphia, WV, US

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