Field Service Technician

Field Representative

Position Summary - Mechanical ability - anyone who has been auto mechanic even as a hobby, working with your hands - we will train on the specific

Services and repairs a variety of office equipment at customer locations, typically within a specific geographic area. May serve as a specialist on certain products and / or in a Team Lead or Coordinator capacity.

Job Duties and Responsibilities Technical Services :

• Specializes in repair of a core set of highly complex office products.
• Performs full range of procedures : diagnostics, installations, removals, and retrofits.
• Troubleshoots and repairs components on B&W, color, and multifunctional devices.
• Demonstrates required digital competencies and completes training on new equipment.
• Works independently; meets productivity expectations.

Technical Expertise & Leadership :

Territory & Inventory Management :

Customer Service :

Qualifications / Education & Experience :

Knowledge, Skills, and Abilities :

Working Conditions & Physical Requirements :

Physical Demands :

About Ricoh : Mission and Vision

At Ricoh, we empower individuals to find Fulfillment Through Work by understanding and transforming how people work so we can unleash their potential and creativity to realize a sustainable future.

We're empowering digital workplaces, connecting people to information fast and conveniently - and improving communication, efficiency and creativity.