Job Description
Job Description
Top Job
Located in King of Prussia, PA
Salary : $70,000-$80,000
About the Company
A leading manufacturer and distributor with over 20 years of success in the industry is seeking a Website Content Coordinator to join its growing team. With headquarters on the East Coast and a distribution center in the Midwest, the company is known for innovation, quality, and a commitment to customer satisfaction.
The Role
The Website Content Coordinator will be responsible for overseeing and maintaining the company's B2B website, as well as managing the setup and launch of a new B2C (Shopify) website by year-end. This individual will also provide support to the IT department on projects and basic user needs. The ideal candidate is motivated, detail-oriented, and thrives in a fast-paced, deadline-driven environment.
Key Responsibilities
- Oversee and maintain all content on the B2B website, including setup and customizations.
- Manage the setup, launch, and ongoing maintenance of a new Shopify-based B2C website.
- Create and update product content, including descriptions, photos, pricing, and promotions.
- Manage website user accounts, including access, support, and troubleshooting.
- Resolve customer inquiries and website-related issues via phone, email, online chat, and other channels.
- Monitor website performance, track sales, and report on analytics and KPIs.
- Conduct market research and stay current with industry trends.
- Write, edit, and review website and marketing content for accuracy and clarity.
- Manage and update social media platforms with relevant content.
- Ensure search engine optimization (SEO) best practices are implemented.
- Identify opportunities to improve website functionality, customer experience, and sales growth.
- Assist the IT department with projects and provide basic technical / user support.
- Collaborate with team members, vendors, and cross-functional partners to achieve company goals.
Required Skills & Qualifications
Proficiency with Office 365 Suite, Adobe Creative Suite (Illustrator, InDesign, Photoshop), HTML, Constant Contact, Mailchimp, and Shopify.Strong communication skills with excellent spelling, punctuation, and grammar.Exceptional attention to detail and organizational skills.Ability to manage multiple projects and meet deadlines in a fast-paced environment.Strong analytical and problem-solving abilities.Excellent customer service skills, with a professional and empathetic approach.Ability to learn and retain product information for website branding and setup.Ability to work independently and collaboratively within a team.Dependability, punctuality, and strong time management skills.Strong phone and active listening skills.Basic to intermediate understanding of cloud applications and Windows / Mac business software.Experience with technical writing or documenting processes is a plus.#3142NJ
Express Office : Woodbury
877 Kings Highway
Suite 100
West Deptford, NJ 08096