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Customer Service Representative Remote

Customer Service Representative Remote

Morphius CorpSan Fernando, CA, US
30+ days ago
Job type
  • Full-time
  • Remote
Job description

Customer Service Representative

We are looking for a customer service representative to join our team. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.

The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.

Responsibilities

  • Manage inbound customer communications
  • Consult on customer success
  • Maintain working product knowledge
  • Track interactions in CRM

Requirements

  • 1-2 years proven experience in supporting client success
  • Excellent written and verbal communication skills
  • Ability to address complaints and issues with effective solutions and a positive attitude
  • Passion for delighting customers with above and beyond service
  • Excellent time-management and prioritization skills
  • Familiarity with CRM system
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    Customer Service Representative Remote • San Fernando, CA, US