Oracle Inventory Service Engineer Dallas, TX (Remote) Full-Time
We are seeking a skilled professional to manage our Supporting Oracle Inventory, Receiving, Receipt Accounting, Inventory Visibility in Oracle.
Key Responsibilities :
- Provide L1 support for organization and Location Configuration.
- Mange Oracle Receiving and recipient accounting issues.
- Deliver Month-end / Quarter-End support services.
- Triage and prioritize incoming oracle inventory management tickets.
- Perform initial assessment of reported system issues.
- Route complex problems to appropriate support team and on-calls.
- Troubleshoot and resolve Oracle inventory issues or route to appropriate teams.
- Document solutions and knowledge base articles.
- Monitor tickets queues and ensure SLA compliance.
- Support critical period-end processing activities.
- Ensure inventory visibility and accuracy within Oracle systems.
- Implement best practices for inventory management within Oracle.
Requirements :
5+ experience of Oracle inventory management modules.Understanding of receiving and recipient accounting processes.Experience with organization and location configuration in Oracle.Familiarity with month-end and quarter-end procedure.Strong problem analysis and prioritization skills.Experience with ticketing system and incident management.Excellent communication and documentation skills.Ability to work effectively under pressure during critical business periods.Qualifications :
Experience with Oracle ERP systems.Background in technical support or service desk environments.Understanding of inventory management concepts.Customer Service Orientation.Strong analytics and troubleshooting skills.