Senior Manager, Product Management - AI / ML

Senior Manager, Product Management - AI / ML

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

At Capital One, we're changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We're dedicated to helping foster a world where everyone has an equal opportunity to prosper.

We're a bank. But we don't think like one. We're always thinking about what's next. About how we can innovate, inspire, and develop the tools our customers need to improve their financial lives. Machine learning is at the heart of our approach. We provide millions of customers with individualized, real-time experiences, protection, and decisions driven by machine learning and advanced analytic capabilities.

About the Team

Empowering Capital One model developers to rapidly innovate, the Enterprise AI / ML organization provides the comprehensive platform, tools, and infrastructure necessary to deliver impactful machine learning models and cutting-edge customer experiences. This role is on the Frontier Machine Learning team within the AI / ML organization, which is responsible for discovering and unlocking the use of the latest AI / ML technology, allowing Capital One to create next-generation customer experiences.

In this role you will own the 0-1 strategy and creation of an enterprise customer data product used to incorporate more holistic customer context into high leverage decisioning. You'll collaborate with a cross-functional team to scope, prioritize, and build while also working with internal customers to drive adoption. The ideal candidate is passionate about machine learning and data, and deeply empathizes with data scientists and engineers. They are comfortable in conversation with engineering teams as well as stakeholders ranging from data scientists to senior leaders.

Product Managers take a holistic approach to creating value through applying human-centered design principles, deeply understanding the needs and opportunities in our business, fostering technological innovation, applying creativity to solve hard problems and embracing boundaryless leadership. Your expertise and insight will be integral to accelerating technology innovation and enabling better customer experiences at Capital One.

Capital One Product Framework

In this role, you'll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management :

• Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
• Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
• Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
• Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
• Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Basic Qualifications :

Preferred Qualifications :

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Cambridge, MA : $193,000 - $220,300 for Sr. Mgr, Product Management

Chicago, IL : $175,500 - $200,300 for Sr. Mgr, Product Management

McLean, VA : $193,000 - $220,300 for Sr. Mgr, Product Management

New York, NY : $210,500 - $240,300 for Sr. Mgr, Product Management

San Francisco, CA : $210,500 - $240,300 for Sr. Mgr, Product Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and / or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

Capital One is an equal opportunity employer (EOE, including disability / vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.