PT - IT Help Desk Technician - Information Technologies DivisionOgden City Corporation • Ogden, UT, USA
PT - IT Help Desk Technician - Information Technologies Division
Ogden City Corporation • Ogden, UT, USA
1 day ago
Job type
- Part-time
- Quick Apply
Job descriptionMethods and procedures of IT equipment, software, configurations, troubleshooting and data processing. Modern office procedures, methods, and IT equipment to the level of a skilled user / level one support technician. Basic principles of record keeping documentations and structured troubleshooting procedures. English usage, spelling, grammar, and punctuation. Operate office equipment including IT equipment to the level of a skilled user / level one support technician. Type at a speed necessary for successful job performance. Meet schedules and timelines. Maintain records and prepare computer generated reports. Understand and follow oral and written instructions. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working and customer service relationships with those contacted in the course of work. Maintain mental capacity which allows for effective interaction and communication with others. Maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include the following : Sitting for extended periods of time, operating assigned equipment, lifting, relocating, and installing IT equipment up to 40lbs, bending and stretching required to connect and disconnect IT equipment, reaching, bending, stretching, crawling required to install interior and exterior, ability to maintain correct postures to prevent repetitive motion injury while using keyboards and other IT equipment and terminating / punch down of IT wiring and cables. Maintain effective audio-visual discrimination and perception needed for : Making observations, communicating with others, reading, and writing, operating assigned equipment and software, safely work in machine room and wiring closet and electronic / electrical workbench environments. R eceives general supervision from higher level staff. To perform entry level Information Technology support activities in support of the IT Division's end user customers and to perform other customer support duties and IT functions as assigned. Ability to set up IT equipment, install and maintain hardware and software; ability to backup, restore and transfer data between various IT equipment and storage devices. Perform basic troubleshooting procedures related to IT equipment and software utilizing a systematic troubleshooting methodology. Provide high quality customer service response to the IT Division's customers coordinating the appropriate resolution of their support requests following the IT Case handling guidelines and other relevant City, Departmental, and Divisional policies, procedures, and guidelines. Operate a variety of office equipment including copiers, postage meters, facsimile machines, and computers; input and retrieve data and text; organize and maintain disk storage and filing to the level of a skilled user. Distribute or file computer print outs; perform various clerical duties in support of IT Divisional functions. Participate in routine recording keeping and documentation duties; including but not limited to physical inventory, trouble tickets and work orders, and various user management systems. Attendance and punctuality are essential functions of this position. Employee is required to work as a team and frequently meet with co-workers and supervisors; employee is required to communicate in-person with the public during office hours; and employee is required to use on-site equipment. Answer the telephone and wait on IT customers, vendors, and the public; provide information on departmental and City policies and procedures as required. Perform related duties and responsibilities as required.
PART-TIME - IT HELP DESK TECHNICIAN
Department : Management Services
Division : IT
Rate of pay : $14.00 - $20.00 per hour (Depending on qualifications and experience). Approximately 29 hours per week.
EXPERIENCE AND TRAINING GUIDELINES FOR PT - IT HELP DESK TECHNICIAN
Equivalent to the completion of the twelfth grade with documented IT training such as A+ or similar IT training and certifications. One year of general IT help desk or hands-on IT experience , or an equivalent combination of training and experience. Work in an office and machine room / wiring closet environment; sustained posture in a seated position and prolonged periods of typing and data input, installing and repairing equipment at an electronics workbench.
PT- IT HELP DESK TECHNICIAN KNOWLEDGE REQUIRED
- Methods and procedures of IT equipment, software, configurations, troubleshooting and data processing.
- Modern office procedures, methods, and IT equipment to the level of a skilled user / level one support technician.
- Basic principles of record keeping documentations and structured troubleshooting procedures.
- English usage, spelling, grammar, and punctuation.
KNOWLEDGE OF
ABILITY TO
ESSENTIAL JOB FUNCTIONS
EDUCATION AND EXPERIENCE REQUIREMENTS
High school diploma or its equivalent preferred.
CRIMINAL HISTORY BACKGROUND CHECK
Successful applicant must pass background check.
MOTOR VEHICLE REPORT
Driving record of successful applicant will be obtained by the HR office
APPLICATION PROCEDURE
On-line applications will be accepted at until November 05, 2025 . If you do not have access to a computer, you may come to the Ogden City Human Resources office located at 2549 Washington Blvd., Suite 220, Ogden, UT 84401 between the hours of 8 : 00 a.m. to 5 : 00 p.m. Monday through Friday. All applications / resumes will be evaluated and ranked based on relevant education and experience as stated therein. Highest ranking applicants may be invited for a personal interview.
Job Posted by ApplicantPro
Create a job alert for this search
Help Desk Technician • Ogden, UT, USA
Related jobs
Bring your energy to the role of Amazon IT Support Technician to diagnose and resolve hardware, software, and network issues for employees.
Work closely with your team to maintain high performance a...Show more
ABOUT Effective, secure communication in the cyber domain is essential to the everyday operations of military intelligence in America’s Navy.
Information Professionals who oversee the seamless opera...Show more
As a driver helper you’ll ride along with a package delivery driver in our iconic brown trucks and help deliver packages to businesses and homes in your community.
During your shift, you’ll be in an...Show more
As a driver helper youll ride along with a package delivery driver in our iconic brown trucks and help deliver packages to businesses and homes in your community.
During your shift, youll be in and ...Show more As a driver helper youll ride along with a package delivery driver in our iconic brown trucks and help deliver packages to businesses and homes in your community.
During your shift, youll be in and ...Show more As a driver helper youll ride along with a package delivery driver in our iconic brown trucks and help deliver packages to businesses and homes in your community.
During your shift, youll be in and ...Show more As a driver helper youll ride along with a package delivery driver in our iconic brown trucks and help deliver packages to businesses and homes in your community.
During your shift, youll be in and ...Show more 
Assist the Pharmacist in the operations of the pharmacy; provide patient counseling, assist with prescription transfers, provide other prescription products, and appropriate customer service in com...Show more As a Online Help Desk Associate, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including : respond to customer inquiries via phone, chat, and...Show more As a driver helper youll ride along with a package delivery driver in our iconic brown trucks and help deliver packages to businesses and homes in your community.
During your shift, youll be in and ...Show more As a driver helper youll ride along with a package delivery driver in our iconic brown trucks and help deliver packages to businesses and homes in your community.
During your shift, youll be in and ...Show more 
Teams on this account primarily run all 48 states.Orientation Pay Paid to Each Team Driver.Monthly Safety & Preformance Incentive.
Call a recruiter today • 877-882-9649.Show more Hirschbach Motor Lines has immediate opportunities for over the road.Drivers on this fleet primarily run all 48 states.Company Drivers enjoy the following.
Monthly Safety & Performance Incentive...Show more As a driver helper youll ride along with a package delivery driver in our iconic brown trucks and help deliver packages to businesses and homes in your community.
During your shift, youll be in and ...Show more As a driver helper youll ride along with a package delivery driver in our iconic brown trucks and help deliver packages to businesses and homes in your community.
During your shift, youll be in and ...Show more 
Tire Technician - Part Time - South State .Salt Lake City, Utah 84115.The Tire Technician is the backbone of our success and is the first step in your journey with Discount Tire.Our ...Show more As a driver helper youll ride along with a package delivery driver in our iconic brown trucks and help deliver packages to businesses and homes in your community.
During your shift, youll be in and ...Show more Bring your energy to the role of Netflix IT Help Desk Technician to assist with organizing, stocking, and general upkeep, support the preparation and delivery of goods or services, and adapt to shi...Show more
Amazon IT Support Technician
TradeJobsWorkforce • 84334 Riverside, UT, US
Full-time
Last updated: 30+ days ago • Promoted
Information Technology Professional (IT Support)
Navy • Mendon, UT, United States
Full-time
Last updated: 30+ days ago • Promoted
Driver Helper
United Parcel Service • MOUNTAIN GREEN, Utah, United States
Part-time +1
Last updated: 1 day ago • Promoted
Package Delivery Support (EDEN)
United Parcel Service • EDEN, Utah, US
Part-time +1
Last updated: 11 hours ago • Promoted • New!
Seasonal Courier Assistant (EDEN)
United Parcel Service • EDEN, Utah, US
Part-time +1
Last updated: 11 hours ago • Promoted • New!
Driver Helper (MOUNTAIN GREEN)
United Parcel Service • MOUNTAIN GREEN, Utah, US
Part-time +1
Last updated: 1 day ago • Promoted
Logistics Support Specialist (MOUNTAIN GREEN)
United Parcel Service • MOUNTAIN GREEN, Utah, US
Part-time +1
Last updated: 1 day ago • Promoted
Pharmacy Tech
Ridley's Family Markets, Inc. • Morgan, UT, US
Full-time
Last updated: 30+ days ago • Promoted
Online Help Desk Associate
TradeJobsWorkforce • 84334 Riverside, UT, US
Full-time
Last updated: 30+ days ago • Promoted
Driver Helper (EDEN)
United Parcel Service • EDEN, Utah, US
Part-time +1
Last updated: 11 hours ago • Promoted • New!
Driver Helper - Physical Fitness Opportunity (EDEN)
United Parcel Service • EDEN, Utah, US
Part-time +1
Last updated: 11 hours ago • Promoted • New!
CDL-A Refrigerated Team Lease Purchase Driver in Howell, UT
AllTruckJobs • Howell, UT, US
Full-time
Last updated: 30+ days ago • Promoted
CDL-A Refrigerated Lease Purchase Driver in Howell, UT
AllTruckJobs • Howell, UT, US
Full-time
Last updated: 30+ days ago • Promoted
Driver Helper (OGDEN)
United Parcel Service • OGDEN, Utah, US
Part-time +1
Last updated: 1 day ago • Promoted
Courier Support Specialist (OGDEN)
United Parcel Service • OGDEN, Utah, US
Part-time +1
Last updated: 1 day ago • Promoted
Tire Technician - Part Time - S State
Discount Tire • Morgan, UT, US
Part-time
Last updated: 30+ days ago • Promoted
Driver Helper - Seasonal opportunity with flexible hours (MOUNTAIN GREEN)
United Parcel Service • MOUNTAIN GREEN, Utah, US
Part-time +1
Last updated: 1 day ago • Promoted
Netflix IT Help Desk Technician
TradeJobsWorkforce • 84334 Riverside, UT, US
Full-time
Last updated: 30+ days ago • Promoted