Job Description
Job Description
Peer Support Specialist / Management Analyst I
Location : Hope Center - Airport Rd, New Castle, De 19720
Part-Time
Weekends required
Pay Rate : $20 - $22 per hour based on experience
Job Summary
As a Peer Support Specialist / Management Analyst I, you will play a vital role in supporting our clients and contributing to the efficiency of our operations. Your unique blend of peer support expertise and analytical skills will be instrumental in delivering high-quality services and driving continuous improvement within the agency.
Key Responsibilities
- Provide direct peer support and counseling to clients, drawing on your own experiences and training to offer empathetic guidance and assistance
- Collect and analyze data related to client outcomes, program effectiveness, and operational efficiency
- Collaborate with cross-functional teams to identify areas for improvement and develop innovative solutions
- Participate in the implementation of new processes and procedures to enhance service delivery
- Maintain detailed records and documentation to support data-driven decision-making
- Contribute to the development of reports and presentations for management and stakeholders
Qualifications
Relevant experience in peer support, counseling, or social servicesStrong analytical and problem-solving skills, with the ability to interpret data and identify trendsExcellent communication and interpersonal skills, with the ability to build rapport and work effectively with diverse populationsProficiency in Microsoft Office suite or equivalent productivity toolsHigh School Diploma or GED.