Central IV Patient Service Representative (PS

Job Description

Job Description

NELC is rapidly expanding the number of hospitals it serves and is participating with its hospital members in the implementation of several new population health and disease management programs for which care is provided in the home. NELC is seeking talented staff to keep pace with our growth.

New England Life Care is hiring a Full Time Central IV Patient Service Representative (PSR) to support our growth. The ideal candidate for this position enjoys a fast-paced environment and provides excellent customer service. If you have previous customer service and call center experience, this may be the position you have been looking for! If not, don't let that discourage you! We will train you on everything you need to know in order to be successful.

This position is responsible for timely and accurate patient refills, compassion and care; engaging clinical staff provide pharmacy services to NELC’s patients with ongoing communication with patients, caregivers and Home Health Agency staff members.

This is a 40 hour per week position and has a rotating weekend and holiday schedule. That DOES NOT mean every weekend. We understand that everyone needs time to recharge and have quality time off. As such, any weekend shifts will be paid an additional differential, and any holidays worked will be 2.5 x the normal rate of pay. This will is a remote position, but will require occasional travel to a branch location for training (usually once per year).

• Only hiring remotely in the following states : Maine, Massachusetts, & New Hampshire

Benefits :

Job Responsibilities

Required Qualifications / Skills

Preferred Skills :

''It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

An employer who violates this law shall be subject to criminal penalties and civil liability.''

For more information, visit our website at www.nelifecare.org.

EOE