Summary
The Professional, Application Delivery coordinates activities of functional areas or of department account leads to ensure that business solution requirements are met.
Your role in our mission
- Provides assistance in interpreting demand forecasts and planning; works with team members to provide high quality specifications for complete end-to-end project delivery. Escalates issues and recommends adjustments.
- Maintains records of account specific application problems and assists in prioritizing work requests. Identifies and researches process changes or adjustments and escalates accordingly.
- Maintains records of expenditures to ensure they align with forecasts and are in compliance with approved budgets.
- Collaborates with senior team members in coordinating communications between lines of service (LOS) and clients to ensure that integration of new, enhanced and existing applications meet client specifications.
- Provides support in identifying and researching application improvements to increase customer and stakeholder satisfaction.
- Ensures delivery of projects meet client and company expectations and needs.
What we're looking for
Bachelor's degree in business administration, engineering, information systems or related fieldThree or more years of support services or project or program experienceExperience working with the technology industry and with company products and operating systemsProject management skillsAnalytical, problem solving, and basic accounting skillsWhat you should expect in this role
This is a full-time permanent regular salaried (W-2) employee position.Monday through Friday work schedule (40 hours per week) in office at our office in El Paso, Texas.Some travel may be required.Health (medical, dental, vision) benefits start on day 1 of employment.Company match 401K and other benefits available within months of starting.New employees are eligible to take advantage of flexible vacation policy after ninety (90) calendar days of employment. Any exception requires manager approval prior to employee's Gainwell start date.Company provided computer for work use.Video cameras must be used during all interviews, as well as during the initial week of orientation if hired.Please attach a resume to your candidate profile written in EnglishThis position will remain posted until February 25, 2026, to take applications.#LI-DNI
The pay range for this position is $48,200.00 - $68,900.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.