Emergency Department Technician (ED Tech)

Employment Type Full time Shift 12 Hour Night Shift Description Emergency Department Technician (ED Tech) Location : Mercy Medical Center, Springfield, MA Organization : Trinity Health Of New England Schedule : Full-Time or Part-Time | 36 or 24 Hours | 12 hour night shift | Flexible Start times between 7 : 00 AM - 11AM. Every other weekend & holiday required About the Role Mercy Medical Center is seeking a skilled and compassionate Emergency Department Technician (ED Tech) to join our fast-paced Emergency Department. In this vital role, you’ll support physicians and nurses in delivering high-quality care to patients with a wide range of medical conditions. Key Responsibilities Perform and document patient care activities in the Electronic Health Record (EHR). Provide basic nursing care including ADLs, vital signs, intake / output, weights, and specimen collection. Conduct procedures such as EKGs, phlebotomy, point-of-care testing, and monitor patients under restraints or constant observation. Assist with tasks delegated by the Registered Nurse and communicate findings or concerns promptly. Troubleshoot equipment and care-related issues, identifying causes and implementing solutions. Maintain clear and compassionate communication with patients and families to ensure transparency and understanding. Perform other duties as assigned by the Nurse Manager. ✅ Qualifications High school diploma or GED required. CPR / BLS certification required (American Heart Association or American Red Cross). Completion of Assault Reduction Training required. Ability to pass background checks and drug screenings. Prior experience in emergency or acute care settings preferred. Why Join Mercy Medical Center? Day One Benefits – Health, dental, vision, and more. Career Growth – Advancement opportunities within Trinity Health Of New England. Award-Winning Care – Be part of a team recognized for excellence in patient outcomes. Mission-Driven Culture – Rooted in compassion, service, and community impact. About Mercy Medical Center Mercy Medical Center is a 182-bed acute care hospital in Springfield, MA, known for its commitment to high-quality, patient-centered care. Additional facilities include Mercy’s Rehabilitation Hospital and Brightside for Families and Children, offering outpatient counseling and family support services. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.