ER Patient Registration Representative

Job Description

Position Summary

The ER Patient Registration Representative accurately enters all our patients into Marshall Medical Center (MMC) for treatment, ensuring each patient is comfortable and safe, as they undergo the admission process. This position delivers a caring and professional first impression of MMC. This position collects complete and accurate demographic and financial information regarding a patient's admission in order to facilitate patient service and reimbursement. This position must understand and adhere to an ever-changing myriad of federal and state regulations regarding patient consent, release of information (ROI), Health Insurance Portability and Accountability Act (HIPAA), Federal, State and Private Insurance reimbursement requirements. This position interacts with patients, physicians, nursing, ancillary members and support staff on a daily basis in the course of their work. This position covers switchboard duties when assigned. This position facilitates the communication of emergency situations with an overhead page, radio communication and / or electronic page. Maintains the fire alarm system for MMC whenever assigned to PBX duties.

Position Qualifications

Education / Licensure / Certification :

• Graduation from High School or equivalent required.

Knowledge :

Skills :