Talent.com
Process Lead, Druid Hills South, #300

Process Lead, Druid Hills South, #300

GopuffCharlotte, NC, US
30+ days ago
Job type
  • Full-time
Job description

Process Lead, Druid Hills South, #300

Gopuff is seeking a Process Lead for our Operations team. Reporting to the Site Leader or Manager, this role is a core part of the leadership team with the responsibility to ensure order accuracy and fast, efficient delivery to our customers. During your shift, you will lead the performance and day to day tasks of both the Pack and Receive and Kitchen

  • teams. The success of the team will rely on your ability to coach and motivate the team with a focus on perfecting the customer experience for each order. We put our customers first.

Customers turn to Gopuff to deliver their everyday essentialsday and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks.

Responsibilities :

  • Pack orders and receive inbound inventory during low vol / min staffed periods
  • Completing ICQA in low vol / min staffed periods
  • Support the associate team in path when there are any gaps in shift coverage, which may include the use of carts, pallet jacks, dollies and other equipment to move product
  • Quarterback and direct all associate activities during the shift
  • Escalate in real time any site issues to Site Leadership, Regional Leadership, and Live Monitoring for assistance
  • Ensure completion of close / open checklists for OA team
  • Oversee execution of all facility operations and delivery processes for your shift, while ensuring that subsequent shifts are setup to succeed
  • Develop and train new associates within site and kitchen
  • (if / when Site Leadership is unable to be on shift)
  • Manual intervention of driver routing & dispatching.
  • Shelf move activities (for reorganization & backstock)
  • Execute all site-specific projects or initiatives (including but not limited to audit counts, new hire onboarding, food safety and cleanliness audits etc.)Conduct damage + expiry process auditsAssist in meeting performance objectives including but not limited to site labor management during shift, order volume, pack times, mispack rates, inventory accuracy and bottlenecking
  • Troubleshoot / root cause analysis for defects within shift
  • Stand, push, pull, squat, bend, reach and walk during shifts
  • Handle products that may contain tobacco, nicotine, and / or alcohol
  • Work in freezer locations periodically throughout shifts
  • Complete additional assigned duties based on the needs of the business
  • Qualifications :

  • 2 years of internal Gopuff experience
  • 2+ years of leadership experience in retail, grocery, military, restaurant or equivalent experience
  • 1+ years of experience in improving processes and efficiencies and ServeSafe Certification highly preferred
  • Ability to work with fluid schedules; be available during peak hours of operation (5pm - 3am) and availability to support facility on weekends
  • Team-oriented mentality
  • Ability to stand, bend, reach and walk during shifts
  • Ability to lift up to 49 pounds
  • Benefits

    We want to help our employees stay safe and healthy! We offer comprehensive medical, dental, and vision insurance, optional FSAs and HSA plans, 401k, commuter benefits, supplemental employee, spouse and child life insurance to all eligible employees.

    We also offer :

  • Gopuff employee discount
  • Career growth opportunities
  • Internal rewards programs
  • Annual performance appraisal and bonus
  • Equity program
  • Not applicable for contractors or temporary employees.
  • At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get itstuff happens. But that's where we come in, delivering all your wants and needs in just minutes. And now, we're assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world. Like what you're hearing? Then join us on Team Blue.

    Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

    Create a job alert for this search

    Lead Druid South 300 • Charlotte, NC, US

    Related jobs
    • Promoted
    • New!
    Tech Lead, Web Core Product & Chrome Extension - Charlotte, USA

    Tech Lead, Web Core Product & Chrome Extension - Charlotte, USA

    SpeechifyCharlotte, NC, US
    Full-time
    The mission of Speechify is to make sure that reading is never a barrier to learning.Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading – ...Show moreLast updated: 22 hours ago
    • Promoted
    Process Manager, Continuous Improvement

    Process Manager, Continuous Improvement

    ATIMonroe, NC, United States
    Full-time
    The Process Manager, Continuous Improvement is a strategic partner to site leadership, responsible for leading and driving a culture of continuous improvement across manufacturing operations.This r...Show moreLast updated: 30+ days ago
    • Promoted
    Ride Operator

    Ride Operator

    CarowindsConcord, NC, USA
    Temporary
    At Carowinds, work is FUN! As an essential part of our Ride Operations team, you will ensure each ride.Ride Operators work at a fast pace while. Test equipment daily before opening the ride to guest...Show moreLast updated: 3 days ago
    • Promoted
    Direct Support Professional -Idd

    Direct Support Professional -Idd

    All Ways Caring HomeCareStatesville, NC, United States
    Full-time
    Direct Support Professional -Idd.US-NC-CONOVER | US-NC-NEWTON | US-NC-HICKORY | US-NC-HICKORY | US-NC-HICKORY | US-NC-TAYLORSVILLE | US-NC-HIDDENITE | US-NC-STATESVILLE | US-NC-MOORESVILLE | US-NC-...Show moreLast updated: 30+ days ago
    • Promoted
    Director, Race Engineering

    Director, Race Engineering

    LEGACY MOTOR CLUBStatesville, North Carolina, United States
    Full-time
    We are seeking an experienced Director of Race Engineering to lead our technical operations for our two-car NASCAR team.This role will operate within our leadership structure to focus on maximizing...Show moreLast updated: 3 days ago
    • Promoted
    Building Performance Field Tech

    Building Performance Field Tech

    Southern Energy ManagementMonroe, NC, US
    Full-time
    Building Performance Field Technician .Company vehicle and equipment provided – start and stop from home.Outstanding benefits package (health insurance, short-term disability, long-term ...Show moreLast updated: 3 days ago
    • Promoted
    • New!
    Business Process Engineer

    Business Process Engineer

    IFABCORPGastonia, NC, US
    Full-time
    This role will focus on streamlining workflows, enhancing efficiency through ERP / MRP systems, and ensuring that departments are aligned to achieve production and business goals.The ideal candidate ...Show moreLast updated: 2 hours ago
    • Promoted
    Driller Helper

    Driller Helper

    ECS Southeast, LLPCharlotte, NC, United States
    Full-time
    Performing standard penetrometer testing operations including performing borings and geoprobes.Recording required drilling data. Reporting project-specific issues to the project manager and / or your ...Show moreLast updated: 23 days ago
    • Promoted
    • New!
    Tech Lead - Full-Stack.NET

    Tech Lead - Full-Stack.NET

    TEKsystemsFort Mill, SC, United States
    Full-time
    This position is still very much hands-on (70%) and full-stack.NET Core, Angular, APIs, SQL, AWS, would be OK with Azure. Infrastructure as Code : Terraform experience.Other : ETL (preferably AWS Glue...Show moreLast updated: 10 hours ago
    • Promoted
    Senior Manager, Training (Manufacturing)

    Senior Manager, Training (Manufacturing)

    ATIMonroe, NC, United States
    Full-time
    From the edges of space to the bottoms of ocean, our materials are proven to perform and so is our team.We're hiring high performers as proven as our products. ATI Specialty Materials is currentl...Show moreLast updated: 11 days ago
    • Promoted
    NCDOT Transportation Construction Inspector (Levels 1, 2, 3 and 4) (Full-Time)

    NCDOT Transportation Construction Inspector (Levels 1, 2, 3 and 4) (Full-Time)

    MBPStatesville, NC, United States
    Full-time
    NCDOT Transportation Construction Inspector (Levels 1, 2, 3 and 4) (Full-Time).US-NC-Raleigh | US-NC-Wilmington | US-NC-Greensboro | US-NC-Elizabeth City | US-NC-Winston-Salem | US-NC-Asheville | U...Show moreLast updated: 30+ days ago
    • Promoted
    Direct Support Professional- Laurel

    Direct Support Professional- Laurel

    BrightSpring Health ServicesGranite Falls, NC, United States
    Full-time
    Direct Support Professional- Laurel.ResCare Community Living - Direct Support Professional.Thank you for reviewing our Direct Support Professional position at ResCare Community Living.As a DSP, you...Show moreLast updated: 29 days ago
    • Promoted
    Process Engineer - Alloy Melting

    Process Engineer - Alloy Melting

    ATIMonroe, NC, United States
    Full-time
    From the edges of space to the bottoms of ocean, our materials are proven to perform and so is our team.We're hiring high performers as proven as our products. This Process Engineering position i...Show moreLast updated: 23 days ago
    • Promoted
    Principal Security Solutions Architect

    Principal Security Solutions Architect

    Dexian - DISYSYork, SC, US
    Full-time
    Dexian has been engaged to find a.Principal Security Solutions Architect.This role is critical to maintaining the integrity and security of information systems and will involve close collaboration ...Show moreLast updated: 5 days ago
    • Promoted
    Direct Support Professional- Lincolnton Periodic

    Direct Support Professional- Lincolnton Periodic

    BrightSpring Health ServicesLincolnton, NC, United States
    Full-time
    Direct Support Professional- Lincolnton Periodic.ResCare Community Living - Direct Support Professional.Thank you for reviewing our Direct Support Professional position at ResCare Community Living....Show moreLast updated: 29 days ago
    • Promoted
    • New!
    Solutions Architect(SRE)

    Solutions Architect(SRE)

    Business Needs Inc.Fort Mill, SC, US
    Full-time
    Title : Solution Architect(SRE).Location : Fort Mill, SC (Onsite- 5 days / week).Note : Stakeholder experience is Must.Net, SQL, React, Dynatrace, Solarwinds DPA, AWS Cloud Splunk, Elastic Stack, Python...Show moreLast updated: 2 hours ago
    • Promoted
    Process Excellence Manager - Technology

    Process Excellence Manager - Technology

    BrightspeedCharlotte, NC, United States
    Full-time
    At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwes...Show moreLast updated: 28 days ago
    • Promoted
    Senior Driller

    Senior Driller

    ECS Southeast, LLPCharlotte, NC, United States
    Full-time
    Performing standard penetrometer testing operations including performing boring and Geoprobes.Operating Geoprobe unit for the unit for the collection of soil and Cone Penetrometer (CPT) data.Comple...Show moreLast updated: 14 days ago