Senior Manager, Revenue Cycle (Monroeville, PA)

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

This position is classified as hybrid and will be filled in the Monroeville, PA office

Position Summary

The Sr. Manager, Revenue Cycle provides strategic oversight for the CVS Specialty Pharmacy Benefit post-shipment revenue cycle department. This leader drives best practices across the billing, collections, Copay Assistance Programs, and product developments ensuring productivity, accuracy, and innovation through system enhancements and process redesign.

What you will do :

• Lead, mentor, and empower department Managers and Supervisors, fostering an engaging culture and strong partnerships to drive departmental and organizational goals.
• Develop, implement, and refine strategies to streamline workflows, elevate productivity, and uphold the highest standards of accuracy.
• Oversee and continuously improve the following :
• Design and implement processes that monitor, escalate, and resolve operational issues.
• Identify, investigate, and resolve critical payer issues related to billing and collections.
• Collaborate and partner with payers, trade, and internal teams to launch and optimize new copay assistance programs.
• Champion strategic system enhancements and spearhead process redesign.
• Advise senior leaders on program and product support, proactively recommending process improvements.
• Communicate proactively and effectively with senior business leaders, delivering clear updates on department results and initiatives.
• Serve as the primary liaison for internal and external business partners, forging strong partnerships with key clients, account / product management teams, and external vendors to drive strategic planning and execution.

Required Qualifications

Preferred Qualifications

Education

Pay Range

The typical pay range for this role is :

$75,400.00 - $165,954.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include :

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan .

No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit

We anticipate the application window for this opening will close on : 10 / 31 / 2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex / gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.