Account Manager

For this position we are prioritizing candidates with specific industry experience and existing relationships within the safety services sector.

Key Responsibilities

• Serve as the main point of contact for assigned client accounts.
• Develop and maintain long-term, trusted relationships with clients.
• Participate in business development efforts to expand relationships and uncover new prospects (see note below regarding work hours).
• Drive revenue growth through upselling, cross-selling, and identifying new opportunities.
• Collaborate with internal teams (sales, operations, safety personnel, etc.) to meet client objectives.
• Ensure timely and accurate delivery of services and solutions based on client needs.
• Proactively communicate client feedback, requirements, and expectations to internal teams.
• Manage multiple client projects concurrently, balancing priorities and deadlines effectively.
• Forecast and monitor key account metrics, such as revenue, margin, and project timelines.
• Coordinate internal resources to ensure consistent and high-quality service delivery.
• Maintain detailed records of client interactions, agreements, and project progress

Experience Requirements

Educational Requirements

Required Skills and Competencies

Work Environment & Physical Demands

Equal Opportunity Employer

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