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Member Service Representative

Member Service Representative

Anytime FitnessOxford, Ohio, United States
11 days ago
Job type
  • Part-time
  • Quick Apply
Job description

About Us :

At Anytime Fitness Oxford , we’re more than just a gym — we’re a supportive community that empowers our members to live healthier, more active lives. As part of the fastest-growing fitness franchise in the world, we pride ourselves on delivering an exceptional experience to every member, every time.

Position Summary :

We’re looking for a motivated, energetic, and people-oriented Member Service Representative to join our team part-time. This front-facing role is all about providing 5-star customer service , helping prospective and current members feel welcome, informed, and excited to be part of our fitness family.

Key Responsibilities :

  • Deliver exceptional, 5-star service to every member and guest.
  • Make outbound calls and follow-ups to prospective members using our CRM / prospect database.
  • Schedule and coordinate fitness consultations and tours.
  • Engage with prospects through in-person conversations, phone calls, and follow-ups to convert leads into members.
  • Guide new members through a smooth onboarding process to ensure long-term success.
  • Maintain a clean, organized, and welcoming club environment.
  • Support membership growth goals through consistent prospecting and lead nurturing.
  • Stay informed on club promotions, membership options, and services to confidently assist members and prospects.
  • Embody and promote the values and mission of Anytime Fitness.

What We’re Looking For :

  • Positive, outgoing, and friendly personality.
  • Excellent communication and interpersonal skills.
  • Self-motivated with strong attention to detail and follow-through.
  • Ability to multitask and manage time effectively.
  • Passion for health, fitness, and helping others.
  • Previous customer service or sales experience is a plus.
  • Must be comfortable making calls and initiating conversations with strangers.
  • Flexible availability preferred, including some evenings or weekends.

    • Perks of Working at Anytime Fitness Oxford :

  • Free gym membership.
  • Growth opportunities within a supportive, team-oriented culture.
  • On-the-job training and ongoing development.
  • The opportunity to make a real impact on people's health and well-being.

    • Ready to join the team?

    Apply today and help us change lives, one member at a time.

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    Member Service Representative • Oxford, Ohio, United States