Data Management Specialist II

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Mission Statement

The Children's Network of Hillsborough is committed to working with the community to protect children and preserve families.

General Purpose of the Job

The Data Management Specialist II is responsible for inputting, validating, and consolidating data in the FSFN (Florida Safe Families Network) information systems, ensuring data accuracy and quality. Overall, the Data Management Specialist II contributes to the Children's Network of Hillsborough high-performance culture by exhibiting our values and producing quality results that position the organization as a leader in delivering proactive behavioral health, case management, community, and early childhood solutions for children and families.

Qualifications

To perform this job successfully, an individual must be able to perform the essential duties with a high degree of competence. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties and Responsibilities

• Input, validate, and consolidate data in FSFN information systems.
• Accurately enter data mandated by policy and statute for staff.
• Enter admissions, discharges, authorizations, placements, monthly outcomes data, and other miscellaneous information collected.
• Attend weekly meetings addressing issues, changes, sharing information, and offering ideas or solutions.
• Locate program information including historical data, provider placement data, and legal status histories.
• Support quality management function, data needs, and meet deadlines for reports and documents.
• Assist in the preparation of reports, documents, and other products as required.
• Respond to internal and external requests for information such as report status or file information.
• Process incoming and outgoing Out of Town Inquiry (OTI) and Interstate Compact for Placement of Children (ICPC) packets.
• Support case management staff with technical assistance and ongoing training to maintain compliance with reporting standards of OTI and ICPC. Contacts and provide follow-up with case management and other staff to meet requirements for OTI and ICPC.
• Support efforts to enhance and increase efficiency and accuracy of OTI and ICPC processes.
• Design, implement, and participate in procedures related to OTI and ICPC.
• Query the system to access specific information and correct data entry errors.
• Perform routine validation sampling.
• Assist subcontracted providers, logging complaints, and responding to requests, forwarding to supervisor for review.
• Assist users on data entry performed by field staff, submitted through Mindshare.
• Evaluate the accuracy and integrity information through rigorous validation processes, to identify and resolve discrepancies as a support function to the Data Management Supervisor.
• Participate in statewide designs and training for mandated changes and implementations.
• Process Title IV-E eligibility.
• Contribute to a positive, engaging work environment.
• Develop a strong knowledge base and stay current on job-related issues and trends.
• Participate actively in departmental meetings, training, and education, as well as the quality process.
• Comply with the Children's Network of Hillsborough's code of conduct, policies, procedures, and other obligations.
• Assist with training other team members and providing backup when necessary.
• Projects to enhance the quality of the Data Team may be assigned by the Data Management Supervisor and / or Vice President of Administrative Services.
• Other duties assigned as special projects may be requested.

Working Hours

CNH's work week is Monday through Friday, 40 hours per week. Your supervisor will advise you of your work hours; however, business office hours are 8 : 00 am to 5 : 00 pm, with a one-hour lunch. This is an in-office based position.

Travel

Travel in and outside of Circuit 13 Hillsborough County may be required.

Training

All employees must complete fifteen (15) hours of online or classroom training annually. Certified Child Welfare Professionals must complete twenty (20) hours annually.

Supervisory Responsibilities

This position is not responsible for supervisory functions.

Education and Experience

Other Qualifications

Skills and Abilities

Proficient with standard modern office machinery (fax, telephone, calculator, computer, scanner, printer, copier). Competent with Microsoft Office (Word, Excel, Outlook) and basic e-mail protocols. Excellent written and oral communication skills with the highest standards of confidentiality.

Pre-employment Requirements

Certificates, License, Registrations, Backgrounds, Drug Screens, etc.

Other Requirements

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to present information and respond to questions from managers, clients, customers, other employees, and the public. Ability to speak effectively before groups.

Mathematical Skills

Ability to add, subtract, multiply, divide, compute rates, ratios, percentages, and interpret graphs.

Reasoning Ability

Define problems, collect data, establish facts, and draw valid conclusions. Interpret extensive technical instructions in mathematical or diagram form.

Physical Demands

Moderate physical demands, including extended periods of sitting, standing, and computer use. Occasional lifting of office supplies up to 25 pounds. Reasonable accommodation for disabilities is available.

Work Environment

In-office based position with moderate noise level. Occasional travel among agency locations, extended computer work, and interactions across departments. Reasonable accommodations available.

ADA

Children's Network of Hillsborough, LLC will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

EEO

Children's Network of Hillsborough LLC does not discriminate based on race, national origin, gender, religion, veteran status, or disability in employment, services, or program access.

Children's Network of Hillsborough LLC is a Drug-Free Workplace.

Internal Employee Notice

If you are currently an employee of Children's Network of Hillsborough Florida, LLC, or one of our case management organizations, it is necessary that you notify your current leadership prior to applying.

Seniority Level

Mid-Senior level

Employment Type

Other

Job Function

Information Technology

Industries

Non-profit Organizations

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