Jr Loan Servicing Specialist

Job Description

Job Description

The Junior Loan Servicing Specialist is responsible for monitoring, recording, and managing payments and activity related to a commercial loan portfolio. This role ensures timely payment processing, identifies and escalates delinquencies, and maintains accurate loan records in compliance with internal policies and regulatory requirements.

Key Responsibilities :

• Monitor scheduled loan payments for a portfolio of loans to ensure timely receipt.
• Reconciliation of payment activity between loan systems and CRM
• Track payment due dates, maturity dates, rate resets, and covenant compliance milestones.
• Investigate and follow up on late or missed payments by coordinating with relationship managers.
• Manage pay-off requests, ACH changes, balance inquiries and payment history as needed by relationship managers.
• Generate regular reports on payment status and delinquency trends.
• Maintain and update loan servicing systems with current loan terms, payment history, and borrower information.
• Ensure compliance with internal controls, regulatory requirements, and service-level standards.
• Support audits and examinations by providing documentation and responding to inquiries.

Qualifications :

Compensation & Benefits :