Job Description
Job Description
Title : Program Supervisor
Division : Project - FSP 180
Pay Scale : $77,059.21-$86,965.13 annually
(clinical range : $87,995.84-$107,795.42)
Location : Interim Housing
The Program
Interim Housing is a county-funded Department of Health Service (DHS) Office of Diversion and Reentry (ODR) program for individuals declared incompetent to stand trial. Instead of receiving services in a state hospital or locked facility, individuals are diverted to receive community based competency restoration. The Interim Housing program provides intensive, wraparound behavioral health services at 4 transitional housing sites.
The Position
The Interim Housing Supervisor will manage service delivery at an interim housing site, supervising a team of 10-15 site-based staff. The position reports to the Interim Housing Program Manager and is responsible for leading their team to deliver high-quality service and program outcomes, coordinating day-to-day program operations with DHS / ODR and building stakeholders, and integrating local operations with all program policies and expectations. We anticipate this role will be through June 2026.
Essential Functions :
Manage program staff to deliver high-quality service and program outcomes :
- Hire, onboard, and train new staff, with support from Interim Housing Clinical Supervisor and Interim Housing Program Manager as appropriate.
- Supervise direct reports to meet performance expectations. Provide regular coaching and feedback, collaborate on professional development goals, conduct annual performance reviews, implement disciplinary actions as needed, and perform administrative managerial duties.
- Monitor data on staff performance and site outcomes. Proactively identify and address issues to meet local program goals.
- Help staff troubleshoot challenging client-service situations through weekly supervision, ad-hoc coaching, and direct intervention as needed.
- Cultivate strong team culture and staff retention.
- Apply racial equity lens to all elements of hiring and supervision.
Develop and maintain a safe, therapeutic residential treatment environment :
Ensure the interim housing site operates with a trauma informed & harm reduction frameworkFoster an inclusive environment for staff and clientsCollaborate with operations department to ensure that site is well maintained and has needed resources.Coordinate day-to-day operations with external partners :
Serve as the primary contact for external stakeholders for the site. Build and maintain strong working relationships with building owners, property management, and DHS / ODR staff.Identify and resolve operational issues preventing effective and efficient service deliveryAdministratively coordinate with community partnersIntegrate team operations with program policies and expectations :
Collaborate regularly with the Interim Housing Program Manager to report progress, escalate issues or concerns, and provide input into program policy decisions.Facilitate effective collaborative decision making with a multidisciplinary treatment teamOversee team data quality and ensure staff compliance with data-management expectationsUnderstand and ensure faithful implementation of all program policies, norms, and requirementsCultivate current and prospective supervisor talent within your team and across the organization, identifying and coaching staff to build the skills needed to become strong supervisorsFulfill baseline Project 180 staff expectations
Regular attendance required. Overtime, holiday or weekend work may be required.Maintain and uphold Agency mission statement, values, policies, procedures, and principlesPerform other duties as neededMaintain active license and / or registrations as applicable (ie BBS, CCAPP)Skills and Abilities
Track record of managing teams to achieve strong outcomes.Excellent communication skills, comfortable having difficult conversationsStrong relationship building skills, centering racial equityAble to facilitate shared decision making across a multidisciplinary treatment teamProactive, takes initiative to solve problemsFlexible and adaptive when things changeDetail-oriented and organizedData-oriented and comfortable with technologyMinimum Qualifications
Required : 2 years of professional experience providing mental health or case management services in a forensic / court-based setting, a county-operated mental health program, or similar.Preferred :Master’s degree in social work or mental health field from an accredited college or university, and valid license or registration with licensing body (i.e. the BBS).
Previous experience supervising residential treatment programs in a relevant context.Experience working with culturally diverse populations.Valid CA driver’s license, proof of insurance and own vehicle required.Verification of Employment Eligibility and Background CheckSupervisory Responsibilities
Supervisor will directly manage a team of approximately 10-15 treatment and resident aide staff. Supervisor will not be responsible for clinical supervision.
Environmental Conditions (Working Conditions)
Supervisor will be based in an interim housing site and will need to perform job duties throughout the building as well as in the Project 180 office and in field settings.
Physical Requirements
The employee is expected to move about the interim housing site throughout the day, which may involve walking, standing, and climbing stairs, or using a mobility device, or similar. The employee is expected to drive, carry a maximum of 20 lbs, listen, and speak in order to complete job requirements.
Mental Health Requirements
The employee must be able to do any / all of the following : perform complex and varied tasks such as synthesizing information and making decisions without immediate supervision; handle routine distractions, interruptions, noise, and uncontrollable changes in priorities / work schedules; interact professionally and diplomatically in high-stress situations; create and follow plans; meet deadlines.
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