Platform Implementation Manager (Project Manager)

Optomi, in partnership with a leading food-delivery service, is looking for a Platform Implementation Manager to join their Platform Merchant Experience team. The Platform Implementation Manager will play a vital role in onboarding and implementing the company’s Platform products. This role requires a proactive individual who can act as the merchant's primary point of contact, troubleshoot technical issues, coordinate with internal and external stakeholders, and ensure a seamless transition from current digital ordering solutions to the company’s offerings. The position involves educating merchants on product functionality, managing project implementations, and providing operational support during the initial weeks of product usage.

What the right candidate will enjoy :

• Working with a collaborative and supportive team within the Platform organization.
• Opportunities to drive merchant success through innovative SaaS solutions.
• A primarily remote role with occasional co-working near corporate hubs.
• Being part of a dynamic and evolving work environment.

Experience of the right candidate :

Responsibilities of the right candidate :