Lead Network and Computer Systems Administrator

Alliance Cyber LLC Lead Network and Computer Systems Administrator Cocoa, FLFull time Company website Apply for Lead Network and Computer Systems Administrator

The Lead Network and Computer Systems Administrator (SNA) is a critical member of the IT support team, responsible for providing frontline technical assistance to end-users, ensuring the smooth operation of workstation environments, and maintaining essential IT infrastructure. The SNA plays a key role in troubleshooting and resolving administrative and technical communication issues, deploying and maintaining workstation hardware and software, and ensuring compliance with cybersecurity policies. This position requires a strong customer service focus, as the SNA acts as the first point of contact for IT support requests, helping users resolve technical problems efficiently and effectively. The SNA is also responsible for managing user accounts, implementing security patches, and ensuring system compliance with industry and organizational standards. The ideal candidate will have experience working in a high-paced IT environment, strong analytical and problem-solving skills, and proficiency in tools such as Active Directory, PowerShell, and Office 365. In addition, they must possess DoD 8570 IAT Level II certification (such as CompTIA Security+) and maintain appropriate computing environment certifications for the systems they support. With a combination of technical expertise and customer support skills, the SNA helps ensure mission readiness by supporting critical IT infrastructure, managing mobile device distribution, and responding to service requests efficiently. This role is essential to maintain system availability, security, and overall operational effectiveness for the organization.

Description

Job Title : System & Network Administrator

Location : Cape Canaveral Space Force Station, FL

Job Type : Full-Time

Security Clearance : Must be eligible for a Top-Secret Clearance

Certifications : DoD 8570 IAT Level II (e.g., Security+, GSEC, SSCP) and relevant Computing Environment certifications

Position Overview

The System & Network Administrator (SNA) provides direct technical support to end-users, ensuring the efficient operation of IT systems and adherence to cybersecurity policies. This role is responsible for diagnosing and resolving hardware, software, and network issues, implementing system updates, and managing user accounts. The SNA plays a crucial role in IT service delivery, acting as the first line of defense in troubleshooting technical issues and escalating complex problems as needed.

This position requires strong technical expertise, problem-solving abilities, and excellent communication skills to support a diverse user base effectively.

Key Responsibilities

• Server Management :

Manage and maintain servers, including operating systems, applications, and storage.

Design, configure, and implement networks using Cisco routers and switches

Implement and maintain security measures at the network boundary to protect against unauthorized access, data breaches, and other cyber threats.

Install, configure, and maintain client workstation equipment, including desktops, laptops, and peripherals.

Install, configure, and maintain backup software and hardware, ensuring they are aligned with organizational policies and requirements.

Respond to service requests and troubleshoot IT-related issues for workstations, peripherals, and software applications.

Conduct vulnerability scans using available toolsets

Ensure all IT systems are configured in accordance with policies, guidelines, and directives.

Maintain detailed records of troubleshooting steps, resolutions, and system changes using ticketing systems.

Required Qualifications & Desired Skills & Experience

Required DoD 8570 IAT Level II certification (e.g., Security+, GSEC, SSCP, CCNA-Security).

Bachelors degree in a related field and six (6) years of related IT support experience or equivalent work experience in lieu of a degree.

o Virtualization design, implementation, and support (VMware, Hyper-V, Xen)

o Familiarity with various storage appliances and technologies used in enterprise installations (iSCSI, RAID, SAN, NAS)

Strong knowledge of IT troubleshooting methodologies and system administration best practices.

Excellent written and verbal communication skills.

Required Qualifications

Preferred Qualifications

Work Environment & Physical Requirements

Why Join Us?

At Alliance Cyber , we are committed to empowering our employees with the tools, training, and career growth opportunities necessary to excel in the cybersecurity and IT support field. As part of our team, you will contribute to mission-critical projects that ensure operational readiness and security for our clients.

If youre a problem solver with a passion for IT and cybersecurity, we encourage you to apply and be part of our mission-driven team!

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